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- Tasks: Join our team to maintain and enhance Azure infrastructure for healthcare solutions.
- Company: Solidsoft Reply, a leader in digital healthcare technology.
- Benefits: Gain hands-on experience with Microsoft Azure and career growth opportunities.
- Why this job: Make a real difference in patient safety while developing your tech skills.
- Qualifications: BSc in Computer Science or IT, with knowledge of Microsoft Azure.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Solidsoft Reply is the Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with Healthcare and Industry, helping our customers succeed through our expertise in designing and implementing innovative solutions, and through our continued commitment and investment in Microsoft technologies and the Microsoft Azure cloud platform. We are a published thought leader and deliver software and services via our team of highly skilled and competent people.
As a Graduate Azure Infrastructure engineer, you will join Solidsoft Reply’s Support & Operations team to maintain the stability, scalability, security, and resilience of systems on the Azure platform while delivering exceptional service to customers. Reporting to the Infrastructure Manager, you’ll manage escalations and proactively identify, investigate, and resolve issues across critical custom healthcare infrastructures leveraging leading-edge Microsoft Azure technologies. You will collaborate closely with global customers and internal development/support teams, communicating complex technical topics with clarity and professionalism. This role suits someone from a 2nd line/junior infrastructure background, confident with core Microsoft technologies and eager to gain broader exposure to infrastructure projects, cloud, and client-facing work in an MSP environment.
Responsibilities
- Member of the Support & Operations team delivering infrastructure support for Solidsoft Reply Healthcare Managed Services.
- Manage and maintain Azure infrastructure: patching/updates, certificate management, security hardening.
- Assist senior engineers with incident investigation, troubleshooting, and resolution.
- Operate core Azure services: virtual machines, networking components, and identity/access management.
- Adhere to ITIL-based Incident, Change, and Problem Management processes.
- Produce and maintain clear, accurate technical documentation.
- Communicate professionally with internal teams and customers as needed.
- Participate in out-of-hours/on-call rotas with appropriate support and training.
About the candidate
- BSc degree (2:1 or above) in Computer Science or IT-based subject is required.
- Essential knowledge of Microsoft Azure, including experience with cloud environments.
- Initial understanding of Windows Server Infrastructure, Active Directory, and EntraID is desirable.
- Experience querying data sources, such as Microsoft Azure Application Insights, Cosmos DB, or SQL Server coupled with good grasp of network and data security principles.
- Demonstrated troubleshooting skills and a willingness to learn new technologies.
- Desirable experience with Azure monitoring tools (Azure Monitor, Application Insights), cloud security fundamentals, backup solutions, Linux basics, and virtualization (Hyper‑V or VMware).
- Understanding of ITIL concepts and/or willingness to attain Microsoft Azure Fundamentals (AZ‑900) certification.
Graduate Infrastructure Engineer in London employer: Reply
Contact Detail:
Reply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and any relevant work you've done. This gives potential employers a tangible look at what you can do, especially in tech roles like Azure Infrastructure.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to Azure and infrastructure management. Use mock interviews with friends or mentors to build confidence and get feedback on your responses.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from enthusiastic candidates who are eager to join our team. Make sure to tailor your application to highlight your passion for healthcare solutions and Microsoft technologies.
We think you need these skills to ace Graduate Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Graduate Azure Infrastructure Engineer role. Highlight your experience with Microsoft Azure and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure engineering and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially those related to Azure and ITIL processes. We’re keen to see your understanding of cloud environments and troubleshooting abilities, so make sure these stand out in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Reply
✨Know Your Azure Basics
Make sure you brush up on your knowledge of Microsoft Azure and its core services. Familiarise yourself with virtual machines, networking components, and identity/access management. Being able to discuss these topics confidently will show that you're ready to dive into the role.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about specific incidents where you identified problems and resolved them. This will demonstrate your problem-solving abilities and willingness to learn, which are key for this position.
✨Communicate Clearly and Professionally
Since you'll be working closely with customers and internal teams, practice explaining complex technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can communicate well in a client-facing role.
✨Understand ITIL Concepts
Familiarise yourself with ITIL-based processes like Incident, Change, and Problem Management. Being able to discuss these concepts will highlight your understanding of best practices in infrastructure management, making you a more attractive candidate.
