Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide clients through tech transformations and ensure successful adoption of modern workplace solutions.
- Company: Join a vibrant team at WM Reply, a leader in workplace technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients maximise their tech potential.
- Qualifications: Bachelor’s degree and experience in tech adoption; Microsoft 365 knowledge is a plus.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 50000 - 60000 £ per year.
WM Reply is the Reply Group company specialising in improving employees' day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over!
Role Overview
As a Change management and Adoption Consultant, you will help clients fully leverage modern workplace solutions by guiding them through every stage of transformation, from design to adoption. At WM Reply, you’ll work with leading platforms like Dynamics 365, Office 365, SharePoint, and Microsoft Teams, ensuring clients not only benefit from the cloud but truly exploit its potential. You’ll be part of a passionate, imaginative team, working in a hybrid model from London or Manchester.
Responsibilities
- Collaborate with clients to ensure the successful adoption of Modern Workplace technologies, with a primary focus on Microsoft 365 solutions.
- Conduct thorough analysis, design, and development of tailored change management, communication, and training.
- Take a hands-on approach in delivering impactful communications and training sessions to drive user engagement and effective technology adoption.
- Manage key stakeholders throughout the change process, ensuring alignment, addressing concerns, and facilitating smooth transitions.
- Provide ongoing support and guidance to clients, helping them maximize the value and benefits of their new workplace technologies.
About the Candidate
- Bachelor’s degree in a relevant field of study.
- Experience supporting individuals or organizations in maximizing the use of their technology.
- Proven ability to write clear communications, develop engaging presentations, and create compelling Change and Adoption campaigns.
- Excellent interpersonal and communication skills, with a strong people-oriented approach.
- Experience working on technology-led change and adoption projects; familiarity with Microsoft 365 is highly desirable.
- Understanding of Change Management methodologies such as ADKAR is a strong advantage.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Change and Adoption Consultant employer: Reply
Contact Detail:
Reply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change and Adoption Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Change and Adoption Consultant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your experience with Microsoft 365 solutions and change management methodologies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching WM Reply and their projects. Understand their approach to modern workplace solutions and think about how your experience aligns with their needs. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our colourful team at WM Reply!
We think you need these skills to ace Change and Adoption Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with modern workplace solutions, especially Microsoft 365. We want to see how your skills align with the role of Change and Adoption Consultant!
Showcase Your Communication Skills: Since clear communication is key in this role, include examples of how you've successfully delivered training or managed stakeholder communications in the past. We love seeing your ability to engage and inform others!
Highlight Relevant Experience: Don’t forget to mention any previous work with change management methodologies like ADKAR. We’re looking for candidates who can demonstrate their understanding of these concepts and how they’ve applied them in real-world scenarios.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our colourful team!
How to prepare for a job interview at Reply
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft 365 solutions and other relevant technologies. Brush up on how these tools can transform workplace dynamics, as you'll need to demonstrate your understanding of their benefits during the interview.
✨Showcase Your Communication Skills
Since the role involves delivering impactful communications and training, prepare examples of how you've successfully engaged users in the past. Think about specific campaigns or presentations that made a difference and be ready to discuss them.
✨Understand Change Management Methodologies
Familiarise yourself with methodologies like ADKAR. Be prepared to discuss how you’ve applied these frameworks in previous roles, as this will show your potential employer that you can effectively manage change and drive adoption.
✨Engage with Stakeholders
Highlight your experience in managing key stakeholders throughout the change process. Prepare to share stories about how you’ve addressed concerns and facilitated smooth transitions, as this is crucial for the role.