Content Experience Strategist (Web & E-Commerce) in City of Westminster
Content Experience Strategist (Web & E-Commerce)

Content Experience Strategist (Web & E-Commerce) in City of Westminster

City of Westminster Full-Time 35000 - 42000 £ / year (est.) Home office (partial)
Reply Ltd

At a Glance

  • Tasks: Shape content strategies for websites and e-commerce platforms, making a real impact.
  • Company: Join an award-winning agency that thrives on creativity and innovation.
  • Benefits: Enjoy a collaborative environment with opportunities for growth and development.
  • Other info: Diverse workplace committed to equal opportunities and personal growth.
  • Why this job: Be at the forefront of content strategy and user experience in a dynamic team.
  • Qualifications: 2-4+ years in content strategy or related fields, with a passion for digital.

The predicted salary is between 35000 - 42000 £ per year.

Thinking strategically and wanting meaningful ownership within a small but focused strategy team.

Responsibilities

  • Support the development of content strategies for websites, landing pages, and e-commerce platforms, including marketplaces such as Amazon.
  • Define content volumes, formats, and priorities across user journeys.
  • Contribute to content frameworks, messaging models, and templates.
  • Assist in shaping site structures, navigation systems, and information architectures.
  • Produce sitemaps and page-level content outlines aligned with UX, SEO, and conversion best practice.
  • Work closely with UI designers to ensure content requirements are reflected in layouts and page structures.
  • Take part in selected client sessions, contributing content and experience recommendations with support from the Brand Strategy Director.
  • Assist with content audits, gap analysis, and quality reviews to ensure consistency and effectiveness.

About the Candidate

  • 2-4+ years’ experience in content strategy, UX content, digital strategy, or a related role.
  • Experience working on website or e-commerce content projects.
  • Ability to create clear, structured page-level content outlines and recommendations.
  • Comfortable discussing content and structure with clients and designers.
  • Interest in working across a range of industries, including e-commerce and regulated sectors.
  • Experience with marketplaces or retailer platforms.
  • Familiarity with CMS platforms, SEO fundamentals, and accessibility best practice.

Company

Threepipe Reply is an award-winning integrated brand performance agency of specialists, working across media, creative, social, analytics, UX, data science, search marketing and PR. Threepipe offers a rigorous planning framework, proprietary and best-in-breed technology partners to help consumer and business-to-business brands make sense of the highly evolving market, media and competitor landscape.

Role Overview

We're looking for a Content Experience Strategist to play a hands-on role in shaping content across websites and e-commerce platforms. Working closely with the Brand Strategy Director, you’ll help define what content is needed, how it’s structured, and how it supports user needs and brand goals. This role sits at the intersection of content strategy, UX thinking, and practical execution.

Equal Opportunity Employer

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the law. Reply is committed to making sure that our selection methods are fair to everyone. If you need reasonable adjustments during the recruitment process, please let us know.

Content Experience Strategist (Web & E-Commerce) in City of Westminster employer: Reply Ltd

Threepipe Reply is an exceptional employer that fosters a collaborative and innovative work culture, where employees are encouraged to take meaningful ownership of their projects. With a strong focus on professional development, team members have access to diverse growth opportunities across various industries, including e-commerce and regulated sectors. Located in a vibrant area, the company offers a dynamic environment that embraces diversity and promotes equal opportunities for all.
Reply Ltd

Contact Detail:

Reply Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Content Experience Strategist (Web & E-Commerce) in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to shine and demonstrate your content strategy prowess to potential employers.

✨Tip Number 3

Prepare for interviews by researching the company and its projects. We want you to walk in with confidence, ready to discuss how your experience aligns with their needs and how you can contribute to their success.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Content Experience Strategist (Web & E-Commerce) in City of Westminster

Content Strategy
User Experience (UX)
Digital Strategy
E-Commerce Content Management
SEO Fundamentals
Information Architecture
Content Audits
Gap Analysis
Sitemap Production
Page-Level Content Structuring
Client Communication
Collaboration with UI Designers
Familiarity with CMS Platforms
Accessibility Best Practices

Some tips for your application 🫡

Show Your Strategic Thinking: When crafting your application, make sure to highlight your strategic thinking skills. We want to see how you approach content strategy and how you can contribute to meaningful ownership within our team.

Tailor Your Content Experience: Don’t just send a generic application! Tailor your experience to match the job description. Share specific examples of your work on websites and e-commerce platforms that demonstrate your ability to create structured content outlines.

Be Clear and Concise: We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary to break down your achievements and skills, especially those related to UX and SEO.

Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Reply Ltd

✨Know Your Content Strategy

Before the interview, brush up on your knowledge of content strategy principles. Be ready to discuss how you would approach developing content for websites and e-commerce platforms, especially in relation to user journeys and SEO best practices.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to create structured page-level content outlines and recommendations. Highlight any projects where you collaborated with designers or clients to shape content effectively.

✨Understand the Company’s Needs

Research Threepipe Reply and their approach to integrated brand performance. Familiarise yourself with their clients and industries they work in, so you can tailor your responses to show how your skills align with their goals.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics. Inquire about their current content challenges or how they measure success in content strategy. This shows your genuine interest and strategic thinking.

Content Experience Strategist (Web & E-Commerce) in City of Westminster
Reply Ltd
Location: City of Westminster

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>