At a Glance
- Tasks: Ensure quality across Microsoft 365 and Azure applications through testing and automation.
- Company: Join a vibrant team at WM Reply, a leader in modern workplace solutions.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to equal opportunities for all.
- Why this job: Make a real impact by shaping test strategies and enhancing user experiences.
- Qualifications: Experience in QA, API testing, and familiarity with Microsoft 365 and Azure.
The predicted salary is between 36000 - 60000 £ per year.
WM Reply is the Reply Group company specializing in improving employees' day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over!
Role Overview
As a QA Engineer, you will be responsible for ensuring quality across applications, agents, and integrations within Microsoft 365 and Azure environments. You will shape test strategies and plans, designing test cases based on business processes to ensure comprehensive coverage. Your role includes executing both functional and non-functional testing, starting with manual tests and automating where it adds value. You will also report clear, evidence-based findings to support confident go/no-go decisions for releases.
Responsibilities
- Translate epics, user stories, and business processes into comprehensive test strategies, plans, and traceable test cases across Power Apps, Copilot Studio agents, Teams apps, SharePoint solutions, and Azure-backed services.
- Identify quality gates within Azure DevOps (ADO), defining acceptance criteria and entry/exit conditions for each stage of the ALM process.
- Perform functional, regression, integration, cross-platform, and UAT testing across Microsoft 365 and Azure components, logging defects with clear reproduction steps and impact.
- Validate APIs (REST, Microsoft Graph, custom) using tools like Postman and Swagger, and verify data in Dataverse, SharePoint, and Azure SQL.
- Execute persona-based, scenario/workflow, and AI model validation tests for Copilot Studio agents, verifying guardrails, prompt flows, orchestration, and third-party integrations.
- Maintain reliable test suites across multiple environments and use Azure DevOps for test execution records, dashboards, and reporting.
- Collaborate daily with product owners, developers, solution/AI engineers, and business analysts, contributing to backlog refinement, sprint planning, demos, retrospectives, and risk mitigation.
- Support release readiness with concise test summaries, defect burn-down and escape analysis, evidence packs for stakeholder sign-off, and post-release smoke testing.
About the Candidate
- Experience designing test strategies and plans, and writing clear, reproducible test cases, with strong defect triage and stakeholder communication skills.
- Hands‐on API testing using Postman or Swagger and data validation with SQL or queries.
- Familiarity with Azure DevOps or Jira for application lifecycle management (ALM) and reporting.
- Practical knowledge of Microsoft 365 workloads (Teams, SharePoint, Viva) and Power Platform (Power Apps, Power Automate, Copilot Studio).
- Strong business process literacy, including understanding end-to-end flows, challenging ambiguous requirements, and deriving meaningful test scenarios.
- Comfortable in a partially customer-facing role, including running workshops, supporting UAT, and explaining risks and trade-offs in executive-friendly language.
- Exposure to Microsoft Graph API validation, Dataverse, and Azure services (Functions, Logic Apps, Storage) is beneficial.
- Experience testing Copilot Studio agents, validating AI/LLM behaviours, and light‐touch automation with tools like Copilot Studio Kit and Evals is advantageous.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
QA ENGINEER - WM REPLY in London employer: Reply, Inc.
WM Reply is an exceptional employer that prioritises the well-being and growth of its employees, fostering a vibrant work culture where creativity and innovation thrive. As a Microsoft Gold Partner, we offer unparalleled opportunities for professional development in cutting-edge technologies like Microsoft 365 and Azure, ensuring that our QA Engineers are at the forefront of modern workplace solutions. Located in a dynamic environment, we celebrate diversity and inclusivity, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land QA ENGINEER - WM REPLY in London
✨Tip Number 1
Get to know the company inside out! Research WM Reply's projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their colourful team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common QA scenarios and questions related to Microsoft 365 and Azure. Be ready to discuss your experience with API testing and how you've tackled challenges in past projects.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace QA ENGINEER - WM REPLY in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the QA Engineer role. Highlight your experience with Microsoft 365, Azure, and any relevant testing tools like Postman or Swagger. We want to see how your skills align with what we do at WM Reply!
Showcase Your Testing Experience:When detailing your past roles, focus on your experience designing test strategies and writing test cases. Mention specific projects where you executed functional and non-functional testing, as this will resonate with us and our commitment to quality.
Be Clear and Concise:In your application, clarity is key! Use straightforward language to describe your achievements and experiences. We appreciate evidence-based findings, so if you can, include metrics or outcomes from your previous work that demonstrate your impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our colourful team at WM Reply!
How to prepare for a job interview at Reply, Inc.
✨Know Your Tools
Familiarise yourself with the tools mentioned in the job description, like Postman, Swagger, and Azure DevOps. Being able to discuss your hands-on experience with these tools will show that you're ready to hit the ground running.
✨Understand the Business Processes
Make sure you can articulate how you translate business processes into test strategies. Think of examples where you've challenged ambiguous requirements or derived meaningful test scenarios, as this will demonstrate your strong business process literacy.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to validate APIs or perform testing across Microsoft 365 and Azure components. Prepare specific examples from your past experiences where you executed functional, regression, or UAT testing, and be ready to explain your thought process.
✨Show Your Collaborative Spirit
Since the role involves daily collaboration with various stakeholders, be prepared to discuss how you've worked with product owners, developers, and business analysts in the past. Highlight any workshops you've run or how you've contributed to sprint planning and retrospectives.
