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- Tasks: Manage escalated issues and resolve problems with critical healthcare systems.
- Company: Join Solidsoft Reply, a leader in digital healthcare solutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real difference in patient safety using innovative Microsoft Azure technologies.
- Qualifications: Experience in application support and problem-solving skills required.
- Other info: Dynamic team environment with a focus on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Solidsoft Reply is the Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with Healthcare and Industry, helping our customers succeed through our expertise in designing and implementing innovative solutions, and through our continued commitment and investment in Microsoft technologies and the Microsoft Azure cloud platform. We are a published thought leader and deliver software and services via our team of highly skilled and competent people.
As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on Microsoft Azure technologies. You will proactively oversee customer systems.
3RD LINE APPLICATION SUPPORT ANALYST in London employer: Reply, Inc.
Contact Detail:
Reply, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3RD LINE APPLICATION SUPPORT ANALYST in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech space, especially those working with Microsoft Azure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on your knowledge of custom healthcare systems and Azure technologies. We want to see you shine when it comes to problem-solving and managing escalated issues.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your experience with critical systems and your commitment to patient safety. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace 3RD LINE APPLICATION SUPPORT ANALYST in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a 3rd Line Application Support Analyst. Highlight your experience with Microsoft Azure and any relevant healthcare systems you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital healthcare solutions and how your background makes you a great fit for our team. We love seeing genuine enthusiasm!
Showcase Problem-Solving Skills: As a 3rd Line Application Support Analyst, you'll be tackling escalated issues. In your application, share examples of how you've successfully resolved complex problems in the past. We want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Solidsoft Reply!
How to prepare for a job interview at Reply, Inc.
✨Know Your Tech Inside Out
As a 3rd Line Application Support Analyst, you'll be dealing with critical healthcare systems built on Microsoft Azure. Make sure you brush up on your knowledge of Azure technologies and any relevant tools or frameworks. Be ready to discuss specific scenarios where you've resolved issues in similar environments.
✨Showcase Problem-Solving Skills
During the interview, expect to be asked about how you've handled escalated issues in the past. Prepare examples that highlight your analytical thinking and troubleshooting skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Understand the Company’s Mission
Solidsoft Reply focuses on digital healthcare solutions. Familiarise yourself with their products and services, and think about how your role as an Application Support Analyst fits into their mission. This will show your genuine interest in the company and its goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, the technologies they use, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
