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For Companies At a Glance
- Tasks: Shape engaging content for websites and e-commerce platforms while collaborating with a dynamic team.
- Company: Join an award-winning brand performance agency that values creativity and innovation.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact on user experiences and brand success in a hands-on role.
- Qualifications: 2-4 years in content strategy or digital roles, with a passion for UX and e-commerce.
- Other info: Diverse workplace committed to equal opportunities and personal growth.
The predicted salary is between 28800 - 48000 £ per year.
About Threepipe Reply:
Threepipe Reply is an award-winning integrated brand performance agency of specialists, working across media, creative, social, analytics, UX, data science, search marketing and PR. Threepipe offers a rigorous planning framework, proprietary and best in breed technology partners to help consumer and business to business brands make sense of the highly evolving market, media and competitor landscape.
Role Overview:
We’re looking for a Content Experience Strategist to play a hands-on role in shaping content across websites and e-commerce platforms. Working closely with the Brand Strategy Director, you’ll help define what content is needed, how it’s structured, and how it supports user needs and brand goals. This role sits at the intersection of content strategy, UX thinking, and practical execution. It’s well suited to someone who enjoys doing the work as well as thinking strategically, and who wants meaningful ownership within a small but focused strategy team.
Responsibilities:
- Support the development of content strategies for websites, landing pages, and e-commerce platforms, including marketplaces such as Amazon.
- Help define content volumes, formats, and priorities across user journeys.
- Contribute to content frameworks, messaging models, and templates.
- Assist in shaping site structures, navigation systems, and information architectures.
- Produce sitemaps and page-level content outlines aligned with UX, SEO, and conversion best practice.
- Work closely with UI designers to ensure content requirements are reflected in layouts and page structures.
- Take part in selected client sessions, contributing content and experience recommendations with support from the Brand Strategy Director.
- Assist with content audits, gap analysis, and quality reviews to ensure consistency and effectiveness.
About the candidate:
- 2–4+ years’ experience in content strategy, UX content, digital strategy, or a related role.
- Experience working on website or e-commerce content projects.
- Ability to create clear, structured page-level content outlines and recommendations.
- Comfortable discussing content and structure with clients and designers.
- Interest in working across a range of industries, including e-commerce and regulated sectors.
- Experience with marketplaces or retailer platforms.
- Familiarity with CMS platforms, SEO fundamentals, and accessibility best practice.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
CONTENT EXPERIENCE STRATEGIST (WEB & E-COMMERCE) employer: Reply, Inc.
Contact Detail:
Reply, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONTENT EXPERIENCE STRATEGIST (WEB & E-COMMERCE)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content strategy and UX. This is your chance to demonstrate what you can bring to the table beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Tailor your answers to show how your experience aligns with their needs, especially in e-commerce and content strategy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace CONTENT EXPERIENCE STRATEGIST (WEB & E-COMMERCE)
Some tips for your application 🫡
Show Your Creative Side: When you're crafting your application, let your creativity shine through! Use engaging language and examples that showcase your unique approach to content strategy. We want to see how you think outside the box!
Tailor Your Application: Make sure to customise your application for the Content Experience Strategist role. Highlight your relevant experience in web and e-commerce projects, and connect your skills directly to what we’re looking for. It shows us you’ve done your homework!
Be Clear and Structured: Just like in content strategy, clarity is key! Organise your application with clear headings and bullet points where necessary. This not only makes it easier for us to read but also reflects your ability to create structured content.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Reply, Inc.
✨Know Your Content Inside Out
Before the interview, dive deep into the company's content strategy and recent projects. Familiarise yourself with their website and e-commerce platforms, and think about how you can enhance their content experience. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Prepare Your Portfolio
Bring along examples of your previous work that showcase your skills in content strategy and UX thinking. Highlight projects where you've shaped content for websites or e-commerce platforms. Be ready to discuss your thought process and the impact your work had on user engagement and brand goals.
✨Understand User Journeys
Brush up on user journey mapping and be prepared to discuss how you would approach defining content volumes and formats across different stages. Think about how you can align content with user needs and brand objectives, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's content strategies and challenges they face. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals. Questions about their approach to SEO, accessibility, and content audits can spark engaging discussions.
