BUSINESS ANALYST - AI & DATA ADVISORY

AIM Reply’s aspiration is to enable enterprises to leverage, industrialise, and monetise Artificial Intelligence capabilities for business transformation, growth, and value. The guiding mission is to establish a world-class boutique AI consulting and services firm, brought together with a set of industry-focused offerings (Retail/FMCG; Manufacturing/Logistics and Financial Services/Insurance), dedicated partnerships with big tech companies, and a network of AI start-ups.

As a business analyst, you will lead client-facing discovery, requirements gathering, and delivery support across a variety of AI/GenAI, data, and digital or operational projects. Your focus will be on embedding AI and data-driven thinking where it genuinely adds value to client outcomes. You will translate complex business needs into implementable solutions, collaborating closely with architects, engineers, data scientists, and ML engineers. This role requires a blend of analytical, technical, and communication skills to ensure successful project delivery and measurable business impact.

Responsibilities:

• Lead end-to-end discovery activities, including stakeholder interviews, workshops, current-state mapping, pain-point analysis, and prioritisation.
• Define and manage requirements such as epics, features, user stories, acceptance criteria, traceability, and change control.
• Analyse business processes, define target operating procedures, support product and configuration decisions, and drive UAT planning and execution.
• Frame use-cases, document decision workflows, define measurable outcomes and KPIs, and capture comprehensive data requirements.
• Collaborate with architects to ensure requirements align with architecture constraints, integration patterns, security, and compliance.
• Support delivery ceremonies (Agile/Scrum or hybrid), manage RAID logs, track dependencies, and provide status reporting to leadership.
• Produce high-quality client deliverables, including project plans, roadmaps, user journey maps, process flows, data/process definitions, and executive summaries.
• Contribute to consulting excellence through reusable templates, playbooks, lessons learned, pre-sales support, and by supporting communities of practice and centres of excellence in AI, Data, Architecture, and Integration.

About the Candidate:

• Bachelor’s degree (2:1 or higher) in Computer Science, Information Systems, Engineering, Mathematics/Statistics, or a related field (or equivalent experience) is essential.
• Master’s degree (e.g., MSc Data/Analytics, MSc Information Systems) and relevant certifications (Scrum, AWS/Azure) are advantageous.
• 1–3 years’ experience as a Business Analyst (or Product/Delivery Analyst) in consulting or complex enterprise environments.
• Strong requirements engineering skills, including facilitation of workshops, conflict resolution, and stakeholder alignment.
• Solid understanding of data concepts (entities, metrics, lineage, data quality, and reporting) and ability to clearly express data needs to technical teams.
• Comfortable working with technical teams (architects, engineers, data professionals) and translating between business and technology requirements.
• Practical delivery experience with Agile methodologies, including user story creation, backlog refinement, UAT support, and clear documentation.
• Excellent written communication skills, producing structured, concise, and executive-friendly documentation.
• Additional strengths include experience supporting AI/ML or GenAI initiatives, familiarity with analytics/BI and experimentation concepts, exposure to large enterprise operating models, and use of architecture/data modelling notations and tools (BPMN, UML, C4, Jira, Confluence, Miro).

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.