3RD LINE APPLICATION SUPPORT ANALYST
3RD LINE APPLICATION SUPPORT ANALYST

3RD LINE APPLICATION SUPPORT ANALYST

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage escalated issues and resolve problems with custom healthcare systems.
  • Company: Solidsoft Reply, a leader in digital healthcare solutions.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Why this job: Join a team that makes a real difference in patient safety and healthcare innovation.
  • Qualifications: Experience in application support and problem-solving skills.
  • Other info: Dynamic work environment with a focus on Microsoft Azure technologies.

The predicted salary is between 36000 - 60000 Β£ per year.

Solidsoft Reply is the Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with Healthcare and Industry, helping our customers succeed through our expertise in designing and implementing innovative solutions, and through our continued commitment and investment in Microsoft technologies and the Microsoft Azure cloud platform. We are a published thought leader and deliver software and services via our team of highly skilled and competent people.

As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on Microsoft Azure technologies. You will proactively oversee customer systems.

3RD LINE APPLICATION SUPPORT ANALYST employer: Reply, Inc.

Solidsoft Reply is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the digital healthcare sector. With a strong commitment to employee growth, we provide extensive training opportunities and support for professional development, all while working with cutting-edge Microsoft technologies in a vibrant location. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in patient safety and healthcare solutions.
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Contact Detail:

Reply, Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land 3RD LINE APPLICATION SUPPORT ANALYST

✨Tip Number 1

Network like a pro! Reach out to folks in the healthcare tech space, especially those who work with Microsoft Azure. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! When you get the chance, demonstrate your problem-solving abilities during interviews. Share specific examples of how you've tackled escalated issues in the past, especially in application support.

✨Tip Number 3

Stay updated on industry trends! Follow thought leaders and read up on the latest in digital healthcare solutions. This knowledge will not only impress interviewers but also help you engage in meaningful conversations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace 3RD LINE APPLICATION SUPPORT ANALYST

Application Support
Microsoft Azure
Problem Resolution
Customer Systems Management
Technical Troubleshooting
Healthcare Systems Knowledge
Escalation Management
Communication Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the 3rd Line Application Support Analyst role. Highlight your experience with Microsoft Azure and any relevant healthcare systems you've worked with. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital healthcare solutions and how your background makes you a great fit for our team. We love seeing enthusiasm and a personal touch.

Showcase Problem-Solving Skills: As a 3rd Line Application Support Analyst, you'll be tackling escalated issues. In your application, share examples of how you've successfully resolved complex problems in the past. We want to know how you think on your feet!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do.

How to prepare for a job interview at Reply, Inc.

✨Know Your Tech Inside Out

As a 3rd Line Application Support Analyst, you'll be dealing with complex issues on Microsoft Azure technologies. Make sure you brush up on your knowledge of Azure services and healthcare systems. Be ready to discuss specific scenarios where you've resolved similar issues in the past.

✨Showcase Your Problem-Solving Skills

During the interview, expect to face some technical challenges or hypothetical scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate how you approach problem-solving and the impact of your solutions.

✨Understand the Company’s Mission

Solidsoft Reply is all about patient safety and innovative healthcare solutions. Familiarise yourself with their projects and values. Showing that you understand their mission and how your role contributes to it can set you apart from other candidates.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing projects, or future technology implementations. This not only shows your interest but also helps you gauge if the company is the right fit for you.

3RD LINE APPLICATION SUPPORT ANALYST
Reply, Inc.

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