Senior Client Manager - Digital
Senior Client Manager - Digital

Senior Client Manager - Digital

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive revenue growth and build strategic client relationships in the Life Sciences sector.
  • Company: Rephine, a leader in quality assurance for the Life Sciences industry.
  • Benefits: Private medical insurance, pension plan, 23 days paid vacation, and birthday gift card.
  • Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
  • Qualifications: 4+ years in Business Development or Key Account Management; experience in regulated environments preferred.
  • Other info: Enjoy summer and Christmas celebrations, plus recognition for long-term commitment.

The predicted salary is between 36000 - 60000 £ per year.

Leading Life Sciences Quality Worldwide. At Rephine, we set the gold standard for quality assurance and GxP compliance in the Life Sciences industry. With offices in Barcelona, the UK, India, and China, we proudly support Pharmaceutical, Biotech, and Medical Device supply chains across the globe.

Are you passionate about building strategic client relationships and driving revenue growth in the Life Sciences sector? Do you thrive in a fast-paced, target-driven environment where commercial insight, structure, and collaboration are key?

The Client Solutions Manager is responsible for developing and growing Rephine’s client base in North America, combining new business acquisition with key account expansion. The role focuses on delivering tailored audit, consulting, and training solutions while building long-term, trusted partnerships with senior stakeholders.

Revenue & Account Growth
  • Achieve and exceed revenue targets from assigned accounts, with consistent year-over-year growth.
  • Develop and execute account strategies that demonstrate increased account value, retention, and long-term growth.
  • Maintain a highly organised working practice with accurate forecasting and pipeline management using CRM and ABM platforms (Salesforce / Pardot advantageous).
Client Relationship Management
  • Expand existing key accounts, achieving strong revenue growth by years 2–3.
  • Identify and execute cross-sell and up-sell opportunities per account per year.
  • Support commercial and marketing initiatives that strengthen Rephine’s market presence.
Brand & Market Representation
  • Support marketing efforts that build brand awareness, credibility, and market positioning in North America.

You have 4+ years of experience in Business Development, Client Solutions, or Key Account Management. You have proven success in acquiring new business and/or expanding key accounts. Experience in GMP Third Party Audits, GxP Quality Consulting, or regulated Life Sciences environments is strongly desired. You are confident using CRM & ABM tools, Excel, and data analysis for account planning. Fluency in English is required; additional languages are a plus. Bachelor’s degree in Science, Business, or a related field.

Benefits
  • Private Medical Insurance – Available after successfully passing your probation period.
  • Pension Plan – Enrolment starts after 3 months of employment.
  • 23 Days of Paid Vacation – Our standard vacation policy includes 23 days per year to rest, recharge, and enjoy personal time. Increases further to 25 days as part of our long-term service benefits.
  • Birthday Gift Card – A small celebration to mark your special day.
  • Summer & Christmas Celebrations – Because achievements are better celebrated together.
  • Anniversary Milestones – Recognition and rewards for long-term commitment at Rephine.

Learn more and apply in English.

Recruitment Process
  • HR Interview
  • Hiring Manager Interview

Senior Client Manager - Digital employer: Rephine

Rephine is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where collaboration and innovation thrive. With competitive benefits such as private medical insurance, a generous vacation policy, and opportunities for professional development, employees are empowered to excel in their roles while enjoying a healthy work-life balance. Located in the UK or Europe, this role provides a unique chance to engage with the dynamic Life Sciences sector, making a meaningful impact on global health standards.
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Contact Detail:

Rephine Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Manager - Digital

✨Tip Number 1

Network like a pro! Reach out to connections in the Life Sciences sector, especially those who might know someone at Rephine. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching Rephine's recent projects and achievements. Show us you’re genuinely interested in our work and how you can contribute to our growth in North America.

✨Tip Number 3

Practice your pitch! Be ready to discuss how your experience aligns with our goals, especially in client relationship management and revenue growth. We want to hear how you can drive success!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Senior Client Manager - Digital

Client Relationship Management
Business Development
Key Account Management
Revenue Growth Strategies
GMP Third Party Audits
GxP Quality Consulting
CRM Tools (Salesforce, Pardot)
Data Analysis
Account Planning
Cross-Selling and Up-Selling
Market Positioning
Fluency in English
Organisational Skills
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Client Manager. Highlight your experience in business development and client solutions, especially in the Life Sciences sector. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about building client relationships and driving revenue growth. Share specific examples of your successes in similar roles to grab our attention.

Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you exceed revenue targets or expand key accounts? We love numbers, so let us know how you made an impact in your previous roles!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Rephine

✨Know Your Stuff

Make sure you understand the Life Sciences industry inside out, especially GxP compliance and quality assurance. Brush up on Rephine's services and how they fit into the market. This will show your passion and help you answer questions confidently.

✨Showcase Your Success

Prepare to discuss specific examples of how you've driven revenue growth or expanded key accounts in your previous roles. Use metrics and data to back up your achievements, as this will demonstrate your ability to deliver results.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences at Rephine and share your thoughts on the company's direction. This shows you're genuinely interested in being part of their team.

✨Be Organised

Since the role requires strong organisational skills, come prepared with a clear plan for how you would manage accounts and forecast revenue. Mention any CRM tools you've used, like Salesforce, to highlight your familiarity with the necessary technology.

Senior Client Manager - Digital
Rephine

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