Senior Client Manager - Commercial
Senior Client Manager - Commercial

Senior Client Manager - Commercial

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive revenue growth and build strategic client relationships in the Life Sciences sector.
  • Company: Join Rephine, a leader in quality assurance for the Life Sciences industry.
  • Benefits: Enjoy private medical insurance, a pension plan, and 23 days of paid vacation.
  • Why this job: Make a real impact while working with top clients in a fast-paced environment.
  • Qualifications: 4+ years in Business Development or Key Account Management; experience in regulated environments preferred.
  • Other info: Celebrate achievements with summer and Christmas events, plus recognition for long-term commitment.

The predicted salary is between 36000 - 60000 £ per year.

Leading Life Sciences Quality Worldwide. At Rephine, we set the gold standard for quality assurance and GxP compliance in the Life Sciences industry. With offices in Barcelona, the UK, India, and China, we proudly support Pharmaceutical, Biotech, and Medical Device supply chains across the globe.

Are you passionate about building strategic client relationships and driving revenue growth in the Life Sciences sector? Do you thrive in a fast-paced, target-driven environment where commercial insight, structure, and collaboration are key?

The Client Solutions Manager is responsible for developing and growing Rephine’s client base in North America, combining new business acquisition with key account expansion. The role focuses on delivering tailored audit, consulting, and training solutions while building long-term, trusted partnerships with senior stakeholders.

Revenue & Account Growth
  • Achieve and exceed revenue targets from assigned accounts, with consistent year-over-year growth.
  • Develop and execute account strategies that demonstrate increased account value, retention, and long-term growth.
  • Maintain a highly organised working practice with accurate forecasting and pipeline management using CRM and ABM platforms (Salesforce / Pardot advantageous).
Client Relationship Management
  • Expand existing key accounts, achieving strong revenue growth by years 2–3.
  • Identify and execute cross-sell and up-sell opportunities per account per year.
  • Support commercial and marketing initiatives that strengthen Rephine’s market presence.
Brand & Market Representation
  • Support marketing efforts that build brand awareness, credibility, and market positioning in North America.

You have 4+ years of experience in Business Development, Client Solutions, or Key Account Management. You have proven success in acquiring new business and/or expanding key accounts. Experience in GMP Third Party Audits, GxP Quality Consulting, or regulated Life Sciences environments is strongly desired. You are confident using CRM & ABM tools, Excel, and data analysis for account planning. Fluency in English is required; additional languages are a plus. Bachelor’s degree in Science, Business, or a related field.

Benefits
  • Private Medical Insurance – Available after successfully passing your probation period.
  • Pension Plan – Enrolment starts after 3 months of employment.
  • 23 Days of Paid Vacation – Our standard vacation policy includes 23 days per year to rest, recharge, and enjoy personal time. Increases further to 25 days as part of our long-term service benefits.
  • Birthday Gift Card – A small celebration to mark your special day.
  • Summer & Christmas Celebrations – Because achievements are better celebrated together.
  • Anniversary Milestones – Recognition and rewards for long-term commitment at Rephine.

Learn more and apply in English.

Recruitment Process
  • HR Interview
  • Hiring Manager Interview

Senior Client Manager - Commercial employer: Rephine

Rephine is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where collaboration and innovation thrive. With competitive benefits such as private medical insurance, a generous vacation policy, and recognition for long-term commitment, employees are encouraged to excel in their roles while enjoying a balanced work-life experience. Located in the UK or Europe, this role provides the unique opportunity to engage with the dynamic Life Sciences sector, driving meaningful impact across global supply chains.
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Contact Detail:

Rephine Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Manager - Commercial

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and goals.

✨Tip Number 3

Practice your pitch! Be ready to explain how you can drive revenue growth and build client relationships in a way that resonates with the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.

We think you need these skills to ace Senior Client Manager - Commercial

Client Relationship Management
Business Development
Key Account Management
Revenue Growth Strategies
GMP Third Party Audits
GxP Quality Consulting
CRM Tools (Salesforce, Pardot)
Data Analysis
Account Planning
Cross-Selling and Up-Selling
Market Positioning
Fluency in English
Organisational Skills
Collaboration Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client Manager role. Highlight your experience in business development and client solutions, especially in the Life Sciences sector, to show us you’re the perfect fit!

Showcase Your Achievements: We love seeing quantifiable results! When detailing your past roles, focus on specific achievements like revenue growth or successful account expansions. Numbers speak louder than words, so let them shine!

Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to get a sense of who you are beyond just your professional experience. Show us what makes you unique!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Rephine

✨Know Your Stuff

Make sure you understand the Life Sciences industry inside out, especially GxP compliance and quality assurance. Brush up on Rephine's services and how they fit into the market. This will show your passion and help you answer questions confidently.

✨Showcase Your Success

Prepare to discuss specific examples of how you've driven revenue growth or expanded key accounts in your previous roles. Use metrics and data to back up your achievements, as this will demonstrate your ability to deliver results.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences at Rephine and share your thoughts on the company's direction. This shows you're genuinely interested in being part of their team.

✨Be Organised

Since the role requires strong organisational skills, come prepared with a clear plan for how you would manage accounts and forecast revenue. Mention any CRM tools you've used, like Salesforce, to highlight your familiarity with the necessary technology.

Senior Client Manager - Commercial
Rephine

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