IT Managed Services Support Engineer (L2) We are recruiting on behalf of a growing Managed Service Provider for an experienced L2 IT Support Engineer to join their technical team. This role is ideal for a technically strong engineer with proven experience working within an MSP environment, supporting multiple customers across cloud, infrastructure, and networking technologies. Key Responsibilities Provide 2nd and 3rd line technical support remotely and on-site Manage and resolve incidents, service requests, and escalations Support and administer Microsoft Azure environments Troubleshoot and maintain network infrastructure, including firewalls, VPNs, switching, and routing Support Microsoft 365, Windows Server, Active Directory, DNS, and DHCP Deliver infrastructure and cloud projects, including migrations and upgrades Work within SLA and KPI targets while maintaining high levels of customer service Essential Skills
IT Managed Services Support Engineers (L2) TLNT1_NI in Belfast employer: Reperio Human Capital Ltd
Reperio Human Capital is an exceptional employer, offering a dynamic and supportive work culture in the heart of Belfast. With structured training, ongoing mentorship, and clear promotion pathways, employees are empowered to achieve their career goals while enjoying competitive salaries and uncapped commission potential. The modern office environment, complete with an on-site gym and regular team socials, fosters collaboration and camaraderie among staff, making it an ideal place for ambitious individuals to thrive.
