At a Glance
- Tasks: Provide top-notch IT support and manage cloud and network technologies.
- Company: Join a growing Managed Service Provider with a dynamic team.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting projects and a collaborative atmosphere await you!
- Why this job: Make a real difference by supporting diverse clients and cutting-edge technologies.
- Qualifications: Experience in IT support, especially in MSP environments, is essential.
The predicted salary is between 35000 - 45000 £ per year.
We are recruiting on behalf of a growing Managed Service Provider for an experienced Level 2/3 IT Support Engineer to join their technical team. This role is ideal for a technically strong engineer with proven experience working within an MSP environment, supporting multiple customers across cloud, infrastructure, and networking technologies.
Key Responsibilities
- Provide 2nd and 3rd line technical support remotely and on-site
- Manage and resolve incidents, service requests, and escalations
- Support and administer Microsoft Azure environments
- Troubleshoot and maintain network infrastructure, including firewalls, VPNs, switching, and routing
- Support Microsoft 365, Windows Server, Active Directory, DNS, and DHCP
- Deliver infrastructure and cloud projects, including migrations and upgrades
- Work within SLA and KPI targets while maintaining high levels of customer service
Essential Skills
IT Managed Services Engineers TLNT1_NI in Belfast employer: Reperio Human Capital Ltd
Join a dynamic Managed Service Provider that prioritises employee development and fosters a collaborative work culture. With a focus on innovation and customer satisfaction, we offer competitive benefits, ongoing training opportunities, and the chance to work with cutting-edge technologies in a supportive environment. Located in a vibrant area, our team enjoys a healthy work-life balance and the opportunity to make a meaningful impact across diverse client projects.
