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For Companies At a Glance
- Tasks: Create memorable customer experiences in a dynamic retail environment.
- Company: Join Repco, a leading name in the automotive aftermarket industry.
- Benefits: Enjoy competitive pay, team discounts, and ongoing training opportunities.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
- Other info: Flexible casual role with weekend availability and great career growth potential.
Join to apply for the Customer Sales & Service role at Repco. This customer service role focuses on creating moments that matter for Repco customers in an after-market auto products retail and trade environment.
About The Role
This Casual role requires WEEKEND availability; penalty rates will apply. At Repco, we want to ensure that each customer has a great shopping experience in person, over the phone, and online. As a Retail Assistant (Customer Sales & Service), your key focus includes:
- Always have a safety focus to ensure your safety, and that of your teammates & customers.
- Provide genuine service & create moments that matter with customers.
- Use your strong customer service to contribute to positive sales performance.
- Maintain exceptional showroom presentation & merchandising standards.
- Process stock; receive, dispatch & store.
- Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.
Note, this role will require lifting, bending & climbing. We are open to receiving applications from people without industry knowledge.
Employee Benefits Include:
- A safe & inclusive team environment.
- Attractive team member pricing across all GPC AP businesses.
- Industry award rates of pay, penalty rates, fortnightly pay cycle.
- Employee reward & recognition programs.
- No late-night trading.
- Ongoing training & career development.
- Private FB group to keep in touch with work peers from around the country.
Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Customer Sales & Service - Repco Kelmscott - Casual employer: Repco
Contact Detail:
Repco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales & Service - Repco Kelmscott - Casual
✨Tip Number 1
Get to know the company! Before your interview, check out Repco's website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've created positive experiences for customers. Repco loves genuine service, so be ready to share your stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you care about the role and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Customer Sales & Service - Repco Kelmscott - Casual
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've created positive experiences for customers in the past, so share those moments that matter!
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this role at Repco. Mention your availability, especially for weekends, and any relevant skills that match the job description.
Be Genuine: When writing your application, let your personality shine through! We’re looking for enthusiastic team players who can contribute to our positive culture, so don’t be afraid to show us who you are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the Repco team!
How to prepare for a job interview at Repco
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about how you can create memorable moments for customers and be ready to share examples of when you've provided excellent service in the past.
✨Show Enthusiasm for the Role
Repco values a positive team culture, so make sure to express your enthusiasm for the role and the company. Share why you want to work there and how you can contribute to their mission of creating great shopping experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial at Repco, come prepared with examples of how you've worked well in a team before. Highlight your cooperative nature and how you can contribute to a supportive environment.
✨Be Ready for Practical Questions
Expect questions that may involve lifting, bending, or climbing, as these are part of the job. Be honest about your physical capabilities and show that you're ready to take on the responsibilities of the role.
