Merchandiser Account Manager in London

For Repair Care, we are looking for a Merchandiser Account Manager. You ensure high standards of product merchandising, deliver training to merchant staff and contractors, and support the growth of merchant relationships that contribute to sales development.

As Merchandiser Account Manager, you are Repair Care’s representative on the shop floor. You make sure products are visible, well presented and correctly positioned within merchant branches, while also building strong relationships with branch teams and identifying commercial opportunities in the market.

In this role, you combine relationship management, merchandising and training with a strong commercial mindset. By staying close to merchant environments and understanding what happens in the branch, you help strengthen Repair Care’s visibility, product availability and sales potential in your region.

You build and maintain strong relationships with merchant branches across your region and support the onboarding of new locations. You ensure products are presented in line with agreed merchandising standards, keep point of sale materials up to date and make sure product visibility in store is strong.

You deliver product training to merchant staff and organise demonstrations and workshops for contractors and end users. You identify new dealer opportunities, support dealer set-up and generate leads that contribute to regional sales growth.

You gather feedback on competitor activity, customer behaviour and product performance, and record your visits and insights in Salesforce. You work closely with internal colleagues on promotions and initiatives and represent Repair Care at trade events, in-store activities and regional industry events.

You work closely with colleagues across the commercial organisation and coordinate regularly with marketing and other internal stakeholders. In this role, you play an important part in connecting merchant execution with wider commercial objectives and regional growth.

• Experience in merchant sales, merchandising or account management within the construction or building materials sector
• Strong relationship-building and stakeholder management skills
• Good sense of merchandising and retail presentation
• Comfortable delivering product training and demonstrations
• Able to generate leads and develop commercial opportunities
• Confident in interpreting sales data and reporting insights
• Practical, proactive and comfortable working independently in the field

Working for a premium brand with an excellent reputation in the market. Receiving high-quality training and ongoing development to build your commercial and technical expertise. Enjoying variety and independence in a field-based role where no two days are the same.

We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive.

Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products.

At Bolton, entrepreneurship, responsibility and a long-term vision are key. Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way.

Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central.