Retail Sales Assistant in Gloucester

Retail Sales Assistant in Gloucester

Gloucester Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers, provide expert advice, and support sales in our vibrant showroom.
  • Company: Join REP Fitness UK, a premium brand passionate about fitness and customer experience.
  • Benefits: Enjoy a competitive salary, bonuses, generous leave, and staff discounts on fitness gear.
  • Why this job: Be a brand ambassador and make a real impact in the fitness community.
  • Qualifications: Retail experience and a passion for fitness are key to thriving in this role.
  • Other info: Work in a dynamic team with opportunities for personal and professional growth.

The predicted salary is between 24000 - 32000 £ per year.

We’re looking for a Retail Sales Assistant to join REP Fitness UK at our brand-new Gloucester-based showroom, supporting the delivery of a premium, engaging, and knowledgeable customer experience. Reporting to the Retail Sales Manager, you’ll be a key on-the-floor presence within the showroom; welcoming customers, answering product questions, supporting sales, and ensuring the space is always presented to the highest standard. You’ll act as a brand ambassador for REP Fitness, combining product knowledge, enthusiasm for strength training, and excellent customer service. This is a full-time, showroom-based role, ideal for someone who enjoys working directly with customers, has a passion for fitness, and takes pride in representing a premium brand.

Job Requirements

  • Previous experience in a retail, sales, or customer-facing role
  • A genuine interest in strength training, fitness, or gym equipment (professional or personal)
  • Strong communication skills, with the ability to engage confidently with customers
  • A customer-first mindset, with a focus on delivering a positive showroom experience
  • Comfortable working towards individual and team sales targets
  • High attention to detail and pride in maintaining presentation standards
  • Reliable, punctual, and able to work effectively as part of a small, close-knit team
  • Willingness to learn product knowledge and develop sales skills
  • Experience working in a showroom or premium retail environment (desirable)
  • Previous use of Point of Sale (POS) systems (desirable)
  • Existing knowledge of REP Fitness products or similar brands (desirable)

Job Responsibilities

  • Welcoming customers into the REP Fitness UK showroom and delivering a friendly, professional first impression
  • Providing knowledgeable, confident advice on REP Fitness products to support customer purchasing decisions
  • Assisting customers throughout the sales journey, from initial enquiry through to purchase
  • Supporting the Retail Sales Manager with day-to-day showroom operations
  • Operating Point of Sale (POS) systems accurately for in-store transactions
  • Maintaining high standards of showroom presentation, cleanliness, and visual merchandising
  • Replenishing showroom stock and ensuring products are displayed correctly and safely
  • Assisting with showroom opening and closing procedures
  • Supporting promotional activity, product launches, and in-store events
  • Gathering customer feedback and sharing insights with the wider team
  • Ensuring compliance with company policies, procedures, and health & safety standards
  • Supporting the launch and ongoing development of the REP Fitness UK showroom
  • Assisting other areas of the team with customer support activities where appropriate

Job Benefits

  • £28,000 per annum + company bonus scheme
  • 25 days annual leave + bank holidays
  • Company pension scheme
  • Private medical cover
  • Life assurance
  • Employee assistance programme
  • Team branded kit
  • Staff discounts on REP gear
  • Access to an on-site gym
  • Free on-site parking
  • On-site electric vehicle charging

Retail Sales Assistant in Gloucester employer: REP Fitness UK Ltd

REP Fitness UK is an exceptional employer, offering a vibrant work culture in our brand-new Gloucester showroom where employees are valued as key contributors to delivering a premium customer experience. With competitive benefits including a generous salary, private medical cover, and access to an on-site gym, we prioritise employee well-being and growth, fostering a supportive environment that encourages learning and development in the fitness industry.
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Contact Detail:

REP Fitness UK Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant in Gloucester

✨Tip Number 1

Get to know the REP Fitness products inside out! When you walk into that showroom, you want to be the go-to person for customers. Brush up on your product knowledge so you can confidently answer questions and help customers make informed decisions.

✨Tip Number 2

Show off your passion for fitness! Whether it's through your personal experiences or professional background, let your enthusiasm shine. Customers love chatting with someone who genuinely cares about strength training and can relate to their fitness journey.

✨Tip Number 3

Practice your communication skills! Engaging with customers is key, so work on being approachable and friendly. Role-play with friends or family to build your confidence in answering questions and guiding customers through their shopping experience.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed by the team at REP Fitness. Plus, it shows you’re serious about joining us and being part of our mission to deliver an exceptional customer experience.

We think you need these skills to ace Retail Sales Assistant in Gloucester

Customer Service
Product Knowledge
Communication Skills
Sales Skills
Attention to Detail
Teamwork
Reliability
Punctuality
Point of Sale (POS) Systems
Visual Merchandising
Engagement Skills
Adaptability
Interest in Strength Training and Fitness
Showroom Presentation Standards

Some tips for your application 🫡

Show Your Passion for Fitness: When you're writing your application, let your enthusiasm for strength training and fitness shine through. We want to see that you genuinely care about the products and the experience we provide to our customers.

Highlight Relevant Experience: Make sure to mention any previous retail or customer-facing roles you've had. We love seeing how your past experiences can contribute to creating a premium customer experience in our showroom.

Be Personable and Approachable: Your written application should reflect your personality! Use a friendly tone and show us that you’re someone who enjoys engaging with customers. We’re looking for team players who can connect with people easily.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!

How to prepare for a job interview at REP Fitness UK Ltd

✨Know Your Products

Before the interview, take some time to familiarise yourself with REP Fitness products. Being able to discuss specific items and their benefits will show your genuine interest in fitness and help you stand out as a knowledgeable candidate.

✨Showcase Your Customer Service Skills

Prepare examples from your previous roles where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or contributed to a positive shopping experience. This will demonstrate your customer-first mindset.

✨Practice Your Communication

Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend, focusing on how you would welcome customers and answer their questions confidently.

✨Emphasise Teamwork and Reliability

Be ready to discuss your experience working in a team environment. Highlight instances where you collaborated with others to achieve sales targets or maintain showroom standards. Showing that you're reliable and punctual will resonate well with the hiring team.

Retail Sales Assistant in Gloucester
REP Fitness UK Ltd
Location: Gloucester
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