Showroom Experience Manager in Gloucester

Showroom Experience Manager - UK

Location: Gloucester, UK (site-based)

Contract: Permanent, full-time, Mon-Fri 08:30-16:30, with some flexibility needed for Saturday cover

Salary: c. £45,000 per annum, depending on experience plus company bonus

Reports to: Director of Commercial Growth - Europe

Our UK showroom isn't just somewhere to buy equipment. It's where people will come to learn, train and compete. We're looking for the person who makes it the place everyone wants to visit.

ABOUT REP

REP Fitness is one of the world's leading strength equipment brands, trusted by home gym owners, athletes and commercial gyms. Founded in 2012 by brothers Ryan and Shane McGrotty, REP grew from selling bumper plates out of a garage into a global brand known for well-designed, durable equipment and outstanding customer service.

REP UK is our first major international expansion. From our UK headquarters in Gloucester, we serve customers across the UK and Europe, and we're building the team to do it. Our purpose is simple: improving lives by sharing our passion for strength.

THE ROLE

As our Showroom Experience Manager, you'll make REP's UK showroom a destination: running events, building partnerships that bring new audiences in, and making every visit feel premium. That footfall drives results across the business, from retail sales to commercial leads, so this isn't a pure sales role. You'll lead a Showroom Sales Assistant and be the go-to product expert for REP UK.

WHAT YOU'LL OWN

• Events: deliver education sessions, community events and competitions that keep people coming back.
• Partnerships: build relationships with gyms, coaches, sports clubs and universities that bring new visitors in.
• Visitor experience: run the showroom day to day so every visit reflects the REP brand.
• Commercial results: turn visits into sales and pass strong leads to the right teams.
• Product expertise: match the right kit to every customer and help colleagues sell with confidence.

WHAT SUCCESS LOOKS LIKE

• The showroom is busy, with a calendar of events people look forward to and return for.
• Visitors leave with a great impression of REP, whether or not they buy that day.
• Showroom activity drives sales and strong leads across the business.
• Colleagues turn to you for product knowledge and insight.

YOUR FIRST YEAR

• Get to know our product range and our customers, and what a great REP experience looks like for them.
• Get to know the showroom and the teams you'll work with, then build your first partnerships and shape the events calendar.
• Bring your energy to our culture: join team workouts, share ideas and help shape how REP UK grows.

WHAT YOU'LL BRING

• Proven retail sales, showroom or account management experience.
• A real affinity with strength and fitness.
• The ability to explain technical, modular products simply.
• Experience planning and running events or community programmes, from idea to delivery.
• A good eye for visual merchandising and the customer journey.
• Experience leading people, setting clear direction and giving honest feedback.

YOU'LL FIT RIGHT IN IF YOU...

...design every visit around the customer, test new ideas small and improve them, bring energy to every visitor, treat a lead closed by another team as a shared win and go out and find new reasons for people to visit. That's our values in action.

WHAT WE OFFER

• c. £45,000 per annum, depending on experience plus company bonus scheme
• 25 days' annual leave plus bank holidays
• 5% employer pension contribution
• Private medical cover and life assurance
• Staff discount on REP equipment and apparel
• Weekly team workouts and company events