Retail Sales Assistant in Gloucester

First Stage Interviews: Week commencing 02 February 2026

Salary Range: £28,000 pa (details of further benefits below)

Contract: Permanent

Location: Gloucester, UK

Hours of Work: Full Time (37.5 hours per week, typically Tue-to-Sat).

Direct Reports: None

Overview

REP Fitness is a premium strength equipment brand built by athletes, for athletes. From our roots in Colorado, USA, we’ve grown into a global fitness powerhouse – now officially launched across the UK and Europe.

Our mission is simple: to make world-class strength equipment accessible to everyone, from commercial gyms and performance centres to home training spaces. We combine innovation, functionality, and style to help lifters of every level achieve their goals.

Each product is designed, tested, and refined to deliver performance without compromise. Whether it’s our award-winning power racks, adjustable benches, or precision-engineered plates and dumbbells, REP is known for its attention to detail, durability, and modern design.

In the UK and Europe, we’re committed to providing:

• 🏋️ ♂️ High-performance gym equipment for home and commercial use
• 🚚 Fast, reliable delivery from our regional distribution network
• 💬 Local customer support and expert advice
• 🌍 Access to REP’s full global innovation line-up

Our goal is to raise the standard for what lifters expect from their equipment, combining American innovation with local service excellence.

Our Core Values

• Think Like a Customer: We empathize with our customers; understand the \’why\’ behind every decision we make
• Progress not Perfection: We don’t let perfect get in the way of good; we are better today than we were yesterday
• Positive Attitude: Be a glass half-full kind of person and remember to have fun
• Teamwork without Ego: We put the team above ourselves; we only win together
• Take Initiative: We drive momentum; if there is an opportunity to make us better, we want to hear it

Role Summary

We’re looking for a Retail Sales Assistant to join REP Fitness UK at our brand-new Gloucester-based showroom, supporting the delivery of a premium, engaging, and knowledgeable customer experience.

Reporting to the Retail Sales Manager, you’ll be a key on-the-floor presence within the showroom; welcoming customers, answering product questions, supporting sales, and ensuring the space is always presented to the highest standard. You’ll act as a brand ambassador for REP Fitness, combining product knowledge, enthusiasm for strength training, and excellent customer service.

This is a full-time, showroom-based role, ideal for someone who enjoys working directly with customers, has a passion for fitness, and takes pride in representing a premium brand.

Responsibilities

• Welcoming customers into the REP Fitness UK showroom and delivering a friendly, professional first impression
• Providing knowledgeable, confident advice on REP Fitness products to support customer purchasing decisions
• Assisting customers throughout the sales journey, from initial enquiry through to purchase
• Supporting the Retail Sales Manager with day-to-day showroom operations
• Operating Point of Sale (POS) systems accurately for in-store transactions
• Maintaining high standards of showroom presentation, cleanliness, and visual merchandising
• Replenishing showroom stock and ensuring products are displayed correctly and safely
• Assisting with showroom opening and closing procedures
• Supporting promotional activity, product launches, and in-store events
• Gathering customer feedback and sharing insights with the wider team
• Ensuring compliance with company policies, procedures, and health & safety standards
• Supporting the launch and ongoing development of the REP Fitness UK showroom
• Assisting other areas of the team with customer support activities where appropriate

Who we are looking for

At REP Fitness, we believe our people are central to delivering an exceptional customer experience. We’re looking for someone who is approachable, motivated, and excited to represent our brand in a customer-facing retail environment.

The following experience, skills, and attributes will help you succeed in this role:

• Previous experience in a retail, sales, or customer-facing role
• A genuine interest in strength training, fitness, or gym equipment (professional or personal)
• Strong communication skills, with the ability to engage confidently with customers
• A customer-first mindset, with a focus on delivering a positive showroom experience
• Comfortable working towards individual and team sales targets
• High attention to detail and pride in maintaining presentation standards
• Reliable, punctual, and able to work effectively as part of a small, close-knit team
• Willingness to learn product knowledge and develop sales skills
• Experience working in a showroom or premium retail environment (desirable)
• Previous use of Point of Sale (POS) systems (desirable)
• Existing knowledge of REP Fitness products or similar brands (desirable)

What else is on offer for you?

• £28,000 per annum + company bonus scheme
• 25 days annual leave + bank holidays
• Company pension scheme
• Private medical cover
• Life assurance
• Employee assistance programme
• Team branded kit
• Staff discounts on REP gear
• Access to an on-site gym
• Free on-site parking

📩 Ready to help power the growth of REP Fitness in the UK and EU? Apply today.