At a Glance
- Tasks: Support customer service, manage key accounts, and ensure compliance with gas servicing.
- Company: Join a family-run company focused on sustainable heating solutions.
- Benefits: Earn while you learn with a salary and gain a formal qualification.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Kickstart your career in a growing industry with real impact on sustainability.
- Qualifications: GCSEs in English and Maths at grade 4 or above.
The predicted salary is between 19575 - 23925 £ per year.
- Introduction
- A work-based training program that lets you gain practical office experience and a formal qualification while earning a salary.
- A direct, debt-free pathway to a professional career while paying a salary from day one.
- About the Employer
A family run and customer focussed company specialising in sustainable and efficient heating solutions.
Renuvo started in 2010 as an initiative to meet the needs of an increasing demand for renewable energy heating solutions.
As gas and oil heating specialists, Renuvo became one of the first registered installers who were able to offer its clients Airand Groundsource heating along with Biomass, Solar PV+Battery Storageand Solar Thermal.
This provided access to large amounts of government funding, helping our customers to reduce capital costs as well as their carbon footprint.
Our Growth
The company grew rapidly, particularly in the social housing sector, where we secured numerous long term contracts for both domestic and commercial scale gas service, maintenance and installation work.
What You'll Do
- Customer Service Support
- Key Account Management
- Reporting on Outstanding Breakdowns
- Gas Servicing Compliance
- Booking Gas Safety Checks
- Communication with Tenants
- Legal Pack Management
- Documentation and Record Keeping
- Collaboration with Internal Teams
- Continuous Improvement
- Training Outcome
- Customer Service Administrator
- Senior Administrator
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
- Course Information
Course
Business administrator (level 3)
Level
Route
Business and administration
Apprenticeship Level
- Advanced
- Working Arrangements
Working Week
Monday to Friday 08.00am till 4.00pm or 09.00am till 5.00pm 30 minutes lunch break.
Expected Duration
1 Year 4 Months
Training Provider
- JUNIPER TRAINING LIMITED
- #J-18808-Ljbffr
Customer Service Administrator Apprenticeship employer: RENUVO LIMITED
Renuvo is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for aspiring professionals. As a family-run business, we offer a unique opportunity to gain hands-on experience in the renewable energy sector while earning a salary from day one, alongside access to training and growth within a rapidly expanding company focused on sustainability. Join us in making a positive impact on the environment while building a rewarding career in customer service administration.
