At a Glance
- Tasks: Build and nurture long-term client relationships while driving growth and delivering exceptional service.
- Company: Join a dynamic team at Murray Uniforms in Coventry, focused on innovation and client success.
- Benefits: Enjoy extra holiday options, wellness support, free lunches, and exclusive training resources.
- Other info: Great opportunity for personal and professional development in a supportive environment.
- Why this job: Be a trusted advisor and make a real impact on client success and business growth.
- Qualifications: Strong communication skills, CRM proficiency, and a proactive, relationship-building mindset.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a full‑time National Account Manager to join our team on-site at our headquarters in Coventry and play a key role in developing and growing long‑term client relationships. You’ll act as a trusted advisor to your portfolio, ensuring world‑class service, identifying opportunities for growth, and collaborating with colleagues across the business to deliver measurable outcomes for clients and Murray Uniforms. The ideal candidate will also ensure compliance with company policies and support long‑term client objectives.
Key Responsibilities
- Own proactive communication and actions across your assigned accounts.
- Resolve high‑impact or escalated client queries with urgency and empathy.
- Partner with internal teams (Design, Supply Chain, Operations) to support product innovation and client delivery.
- Identify and develop opportunities for upsell, cross‑sell, and referrals.
- Lead structured client reviews and provide meaningful performance insights.
- Monitor account performance, trends, and client updates to inform future activity.
- Support continuous improvement in client experience through feedback and collaboration.
Person Specification
- A full UK driving licence is required.
- Proficiency in using CRM software and data management systems.
- Excellent communication, negotiation, and presentation abilities.
- Ability to work under pressure, be proactive and on your own initiative.
- Strong relationship builder who can engage confidently at all levels of a client organisation.
- Commercially intelligent with the ability to balance client outcomes and business goals.
- A proactive communicator who brings energy, ownership, and professionalism to every interaction.
- Growth mindset – adaptable, curious, and keen to seek out new opportunities for clients and for yourself.
- Values‑driven and committed to delivering outstanding client service.
- Skill set – the ability, experience and expertise required to meet progressive but achievable targets.
Benefits
- The opportunity to purchase additional holiday entitlement through our Holiday Buy Back Scheme.
- Access to our Employee Assistance Programme to support wellbeing and mental health.
- Company Sick Pay Scheme (in addition to SSP).
- Eye Care Scheme.
- Free lunches when visiting our head office.
- Franklin Covey Training – Exclusive access to the Franklin Covey training resource platform through the All Access Pass, providing you with the tools and opportunities to enhance your skills and support your personal and professional development goals.
National Account Manager in Coventry employer: Renu Contracting & Restoration
Murray Uniforms is an exceptional employer, offering a dynamic work environment at our Coventry headquarters where you can thrive as a National Account Manager. With a strong focus on employee growth, we provide access to exclusive training resources and a supportive culture that values well-being, ensuring you have the tools to excel in your role while building meaningful client relationships.
Contact Details:
Renu Contracting & Restoration Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and client success stories. This shows you’re genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of National Account Manager. Highlight your relationship-building abilities and how you can drive growth for their clients.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind.
We think you need these skills to ace National Account Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the National Account Manager role. Highlight your experience in client relationship management and any relevant achievements that showcase your ability to drive growth and deliver outstanding service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've resolved client queries or identified growth opportunities in the past.
Showcase Your Communication Skills:As a National Account Manager, communication is key. In your application, demonstrate your excellent communication abilities by being clear and concise. Use professional language but keep it friendly and engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Renu Contracting & Restoration
✨Know Your Accounts Inside Out
Before the interview, make sure you research the company and its key accounts thoroughly. Understand their business model, recent news, and any challenges they might be facing. This will help you demonstrate your proactive communication skills and show that you're ready to engage with clients from day one.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your ability to resolve issues with empathy and urgency, as this is crucial for a National Account Manager role.
✨Demonstrate Your Commercial Acumen
Be ready to discuss how you've identified opportunities for upselling or cross-selling in previous roles. Think about specific instances where your commercial intelligence led to positive outcomes for both the client and your previous employer. This will show that you can balance client needs with business goals.
✨Prepare for Performance Insights
Since you'll be leading structured client reviews, come prepared with insights on account performance trends. Think about how you would present these insights to clients and what recommendations you might make for improvement. This will showcase your analytical skills and commitment to continuous improvement in client experience.
