Join Our Team and Make a Difference!
We are currently seeking an Administrator to join our dedicated team at the Dudley office for our Pest Control business, on a 6 month fixed term contract. If you enjoy solving problems and providing excellent customer service, this could be the perfect opportunity for you!
Benefits
- Competitive Salary Package: £24,991 per annum.
- Discount scheme, bonus and career opportunities
- Full-time, 6 month fixed term contract, Monday to Friday (37.5 hr week)
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Role
As a Pest Control Administrator, you will be responsible for dealing with disputes, validating data and resolving issues in line with the dispute management process.
Key Responsibilities
- Providing a high level of customer service to deal with complaints linked to accounts
- Managing Purchase Orders and raising credit notes
- Controlling and monitoring daily query levels
- Highlighting and escalating process gaps
- Handling inbound calls
- Developing good relationships with internal stakeholders
- Any other ad hoc administration duties
Qualifications
- Experience in dealing with high-volume inbound calls
- Experience working within a customer service environment
- Ability to work to tight deadlines
- Excellent IT skills including MS Office
- Excellent written and verbal communication skills
- Good organisational skills
- Experience working with a credit management system would be an advantage
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Pest Administrator - Ftc employer: Rentokil
At Rentokil Initial, we pride ourselves on being an exceptional employer, offering a competitive salary package and a range of benefits including a company vehicle, fuel card, and access to our industry-leading training programmes. Our supportive work culture prioritises employee growth, with opportunities for career advancement linked to performance, and a strong commitment to work-life balance. Join us in Coatbridge and be part of a team that values innovation and puts people first, ensuring you can thrive both personally and professionally.
