Telesales Consultant in Birmingham

Telesales Consultant in Birmingham

Birmingham Full-Time 23905 - 23905 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to boost sales and support customer enquiries.
  • Company: Join Rentokil Initial, a leader in customer-focused solutions.
  • Benefits: Competitive salary, bonus schemes, and relocation support available.
  • Why this job: Be part of a dynamic team making a real impact in sales.
  • Qualifications: Experience in sales or contact centres preferred; strong communication skills needed.
  • Other info: Enjoy industry-leading training and excellent career progression opportunities.

The predicted salary is between 23905 - 23905 £ per year.

Overview

The purpose of this role is to handle customer enquiries and support the business in increasing sales volumes. You will be making appointments to new customers for our field-based sales executives.

Join Our Team and Make a Difference! We are currently seeking a Telesales Consultant to join our dedicated team at the Birmingham branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!

Responsibilities

  • Using outbound calls to generate and convert business for new and existing customers
  • Increasing the productivity of sales in your geographical area
  • Answering incoming queries and informing relevant parties
  • Increasing conversion of sales against marketing-driven campaigns
  • Attending and participating in monthly sales meetings

Qualifications

  • Previous experience working in a contact centre or sales environment would be preferred
  • Excellent customer service and communication skills
  • Self-motivated and target-driven
  • Good IT skills
  • Ability to work well in a fast-paced environment

Role Details

  • Salary: £23,905 per year
  • Employment type: Permanent, Full-time
  • Location: Birmingham branch

Benefits

  • Competitive Salary Package: Start with a basic salary of £23,905 per annum
  • Expected OTE: £25,000 per annum, with bonus and commission schemes available
  • Benefits: RI Rewards, bonus scheme and progression opportunities
  • Relocation Package: Up to £5,000 to help you settle in (where applicable)
  • Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week)
  • Industry-Leading Training: Training to support our customers' needs
  • DBS check may be required depending on the role
  • Enrolment in the company pension scheme and private healthcare options
  • Leads Commission scheme available

Telesales Consultant in Birmingham employer: Rentokil

At Rentokil Initial, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work environment in our Birmingham branch. Our team-oriented culture fosters personal and professional growth, with industry-leading training and clear progression opportunities, making it an ideal place for those looking to thrive in a fast-paced, customer-focused role. Join us and enjoy additional benefits such as a bonus scheme, relocation package, and a strong emphasis on work-life balance.
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Contact Detail:

Rentokil Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Consultant in Birmingham

✨Tip Number 1

Get to know the company inside out! Research Rentokil Initial and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your pitch! As a Telesales Consultant, you'll need to be persuasive and engaging. Role-play with a friend or family member to refine your communication skills and boost your confidence before any interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the role and might even lead to a referral, which can significantly increase your chances of landing the job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team at Rentokil Initial. Don’t miss out on this opportunity!

We think you need these skills to ace Telesales Consultant in Birmingham

Customer Service Skills
Communication Skills
Sales Skills
Outbound Calling
Target-Driven
Self-Motivation
IT Skills
Fast-Paced Work Environment Adaptability
Appointment Setting
Sales Conversion Techniques
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Telesales Consultant role. Highlight any previous experience in sales or contact centres, and don’t forget to showcase your excellent customer service skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your self-motivation and target-driven attitude, and how you thrive in fast-paced environments.

Show Off Your IT Skills: Since good IT skills are a must, make sure to mention any relevant software or tools you’re familiar with. This will show us that you can hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Rentokil

✨Know Your Product

Before the interview, make sure you understand Rentokil Initial's services and products. Familiarise yourself with their customer base and how your role as a Telesales Consultant can impact sales. This knowledge will help you answer questions confidently and show your genuine interest in the company.

✨Practice Your Pitch

Since this role involves making outbound calls, practice your sales pitch beforehand. Role-play with a friend or family member to refine your communication skills. Focus on being clear, concise, and persuasive, as these are key traits for a successful Telesales Consultant.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your excellent customer service and communication skills. Think of situations where you turned a negative experience into a positive one, as this will demonstrate your ability to handle customer enquiries effectively.

✨Be Ready for Target-Driven Questions

Expect questions about how you handle targets and pressure. Be prepared to discuss your previous achievements in a sales environment and how you plan to meet or exceed targets at Rentokil Initial. Showing that you're self-motivated and target-driven will set you apart from other candidates.

Telesales Consultant in Birmingham
Rentokil
Location: Birmingham

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