Local Operations Manager

Local Operations Manager

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage customer relationships, and ensure operational excellence in pest control.
  • Company: Join Rentokil Pest Control, a leader in pest management with a commitment to quality service.
  • Benefits: Potential relocation package up to £5,000 and competitive salary discussed during application.
  • Why this job: Great opportunity for growth in a fast-paced environment with a focus on teamwork and customer satisfaction.
  • Qualifications: 2+ years in service/sales, pest control experience, Level 2 RSPH or BPCAM certification required.
  • Other info: Must hold a full UK driving licence and demonstrate strong problem-solving and communication skills.

The predicted salary is between 36000 - 60000 £ per year.

Rentokil Pest Control – Local Operations Manager – Pest Control Branch 51 – North Wales, Cheshire, Wirral & Isle Of Man

Are you looking for your next promotional opportunity?

We currently have an internal promotional opportunity for a Local Operations Manager to join our dedicated team at Branch 51. If you have 2 years minimum experience in a service/sales role and you enjoy working in a fast-paced, operational role, this could be the perfect job opportunity for you!

Relocation Package: Moving from more than 2 hours away to a location nearby? We may offer up to £5,000 to help you settle in.

The Role

In this operational management role, a large proportion of your time will be spent in the field supporting staff and visiting customers. In particular, you will be responsible for directly managing members of the team, area planning and staff development. You will be expected to continually monitor performance, data, review trends and action any issues as required. Key responsibilities include:

  • Overseeing recruitment, absences and HR responsibilities
  • Ensuring the contractual obligations of our customer base are met
  • Increasing and retaining the number of individual contract customers through new and additional business
  • Ensuring that the customer\’s pest control needs are met by local Technicians
  • Generating revenue streams against set targets
  • Monitoring and managing P&L and debt responsibilities
  • Analysing data to manage risks and make informed decisions
  • Ensuring that we are compliant with all Health & Safety regulations

Requirements:

  • Full UK driving licence held for more than two years, with no more than six penalty points.
  • Solid exposure within the Pest Control industry
  • Completed the Level 2 RSPH or BPCA
  • Must have worked in a front-line service/sales role for a minimum of 2 years
  • Self-motivated and an excellent problem solver
  • Demonstrate excellent customer service and communication skills.
  • Resilient with a positive attitude
  • Ability to work well under pressure and meet business targets
  • Proven ability to deliver results and act commercially
  • Good people management skills

Benefits:

All salary and benefits will be discussed at the application stage with the Hiring Manager.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

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Local Operations Manager employer: Rentokil Pest Control South Africa

At Rentokil Pest Control, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and development. As a Local Operations Manager in the beautiful North Wales, Cheshire, Wirral & Isle Of Man region, you will benefit from a supportive team environment, competitive salary packages, and opportunities for internal promotion, all while making a meaningful impact in pest control services. With a commitment to employee well-being and a relocation package to ease your transition, Rentokil is dedicated to ensuring that our staff thrive both personally and professionally.
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Contact Detail:

Rentokil Pest Control South Africa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Local Operations Manager

✨Tip Number 1

Familiarise yourself with the pest control industry, especially the specific challenges and trends in North Wales, Cheshire, Wirral, and the Isle of Man. This knowledge will help you demonstrate your understanding of the local market during interviews.

✨Tip Number 2

Network with current or former employees of Rentokil Pest Control. They can provide valuable insights into the company culture and expectations for the Local Operations Manager role, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss your experience in managing teams and driving performance. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the role.

✨Tip Number 4

Showcase your problem-solving skills by preparing scenarios where you've effectively handled operational challenges. This will highlight your ability to think on your feet and make informed decisions, which is essential for the Local Operations Manager position.

We think you need these skills to ace Local Operations Manager

Operational Management
Team Leadership
Customer Service Excellence
Sales Strategy Development
Performance Monitoring
Data Analysis
Problem-Solving Skills
Health & Safety Compliance
Recruitment and HR Management
Financial Acumen (P&L Management)
Resilience and Adaptability
Communication Skills
Time Management
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in service and sales roles, particularly within the pest control industry. Emphasise any management or operational responsibilities you've held.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Showcase your problem-solving skills, customer service experience, and ability to work under pressure.

Highlight Relevant Qualifications: Mention your Level 2 RSPH or BPCAM certification prominently in your application. This is crucial for demonstrating your expertise in the pest control field.

Showcase Your People Management Skills: Provide examples of how you've successfully managed teams or developed staff in previous roles. This will demonstrate your capability to oversee recruitment and HR responsibilities effectively.

How to prepare for a job interview at Rentokil Pest Control South Africa

✨Showcase Your Experience

Make sure to highlight your 2+ years of experience in a service or sales role. Be prepared to discuss specific examples of how you've successfully managed teams and met customer needs in the past.

✨Demonstrate Problem-Solving Skills

As a Local Operations Manager, you'll need to be a great problem solver. Prepare to share instances where you've tackled challenges effectively, especially in fast-paced environments.

✨Know the Pest Control Industry

Familiarise yourself with the latest trends and regulations in the pest control industry. Showing that you understand the market will impress the interviewers and demonstrate your commitment to the role.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about the company's goals, team dynamics, and expectations for the Local Operations Manager role. This shows your genuine interest in the position.

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