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For Companies At a Glance
- Tasks: Maximise debt collection and enhance credit control functions in a supportive team.
- Company: Join Rentokil Initial, a leader in the industry with a focus on teamwork.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Enjoy a hybrid work model and industry-leading training.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: 2 years experience in collections and strong communication skills required.
The predicted salary is between 24991 - 27631 £ per year.
Join Our Team and Make a Difference! We are currently seeking a Credit Control Advisor to join our dedicated team at the Dudley office. If you have previous experience working in a collections environment and can support enhancing the credit control function, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
- Competitive Salary Package: Start from £24,991 per annum depending on experience
- Expected OTE: from £27,631 per annum, with bonus
- Benefits: Discount scheme, bonus, incentives and career opportunities
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week) Hybrid role, Tuesday and Wednesday in the Dudley office
- Industry-Leading Training: Receive top‑notch training to support our customers' needs.
The Role
As a Credit Control Advisor, you will be responsible for maximising the collection of debt, while ensuring that the debtor days are reduced in line with company targets.
Key Responsibilities
- Debt management and collection of customer accounts
- Responsibility for your section of the ledger
- Achieving agreed collection targets
- Providing reports on the performance of accounts
- Controlling and monitoring the daily debt
- Monitoring cash allocation and proposing corrective action on allocated accounts where needed
- Escalating serious issues to the Team Leader or Credit Manager
- Providing an excellent level of customer service
- Resolving all business queries within agreed timeframes
- Ad hoc administration duties
Requirements
- A minimum of 2 years experience within a collections environment
- ICM qualification would be advantageous
- Ability to initiate and facilitate continuous improvements
- Work to strict timeframes
- Ability to maintain a high level of accuracy
- Excellent IT skills including MS Office and Pivot tables
- Understanding of audit controls
- Excellent written and spoken communication skills
- Good organisation skills
Benefits
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
Equal Opportunity Employer Statement
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Business Partner - FTC - 12 months in Crawley employer: Rentokil Pest Control South Africa
Contact Detail:
Rentokil Pest Control South Africa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Partner - FTC - 12 months in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Control Advisor role at Rentokil Initial. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and debt management. We recommend doing mock interviews with friends or family to boost your confidence. Remember, showing your experience in collections is key!
✨Tip Number 3
Don’t forget to research Rentokil Initial! Familiarise yourself with their values and recent news. This will help you tailor your responses during interviews and show that you’re genuinely interested in joining their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing that Credit Control Advisor position. Let’s get you that job!
We think you need these skills to ace Business Partner - FTC - 12 months in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Advisor role. Highlight your experience in collections and any relevant qualifications, like ICM, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Rentokil Initial and how your skills can enhance our credit control function. Keep it engaging and personal!
Showcase Your Achievements: When detailing your previous roles, focus on your achievements. Did you exceed collection targets? Share those numbers with us! We love to see how you’ve made a difference in past positions.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, plus you’ll get all the latest updates about your application status directly from us!
How to prepare for a job interview at Rentokil Pest Control South Africa
✨Know Your Numbers
As a Credit Control Advisor, you'll be dealing with debt management and collection. Brush up on key metrics like debtor days and collection targets. Being able to discuss these confidently will show that you understand the role and its impact on the business.
✨Showcase Your Experience
With a minimum of 2 years in a collections environment required, make sure to highlight your relevant experience. Prepare specific examples of how you've successfully managed accounts or improved processes in previous roles. This will demonstrate your capability and fit for the position.
✨Communicate Clearly
Excellent written and spoken communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can resolve business queries effectively.
✨Emphasise Continuous Improvement
The job description mentions the need for continuous improvements. Think of instances where you've initiated changes that led to better outcomes. Be ready to discuss these during the interview to show that you're proactive and committed to enhancing the credit control function.