Business Analyst

Business Analyst

Crawley Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive high-impact initiatives and lead innovation in digital solutions.
  • Company: Join Rentokil Initial, a leader in redefining global operations.
  • Benefits: Enjoy competitive salary, hybrid working, and 23 days holiday plus bank holidays.
  • Why this job: Be at the forefront of digital transformation and make a real impact.
  • Qualifications: 8+ years in Business Analysis with strong Agile delivery experience.
  • Other info: Inclusive culture that values diversity and encourages authentic applications.

The predicted salary is between 36000 - 60000 £ per year.

You will be responsible for identifying, documenting, and implementing technical solutions that improve marketing efficiency. You will work closely with Marketing stakeholders to understand their goals and translate them into functional requirements for Developers and Platform Architects. You are the \”translator\” who ensures that technology investments solve actual business problems.

Key Responsibilities

1. Requirement Discovery & Management

  • Lead workshops with marketing stakeholders to capture business requirements for new tools or features (e.g., Lead Scoring, Attribution, or Personalisation).
  • Translate high-level business needs into detailed User Stories, Functional Requirement Documents (FRDs), and Process Maps.
  • Manage the product backlog, ensuring tasks are prioritised based on business value and technical feasibility.

2. Platform & System Integration

  • Analyse how data moves between core systems like HubSpot/Salesforce, Adobe Campaign, and Google Cloud Platform (GCP).
  • Document data mapping requirements for API integrations.
  • Identify opportunities to sunset redundant tools and consolidate the tech stack.

3. Data Governance & Analytics

  • Define data standards to ensure high quality for lead routing, segmentation, and reporting.
  • Monitor system health and performance, ensuring that \”Table Stakes\” (GDPR) are met.

4. Testing & Deployment (UAT)

  • Define Acceptance Criteria and lead User Acceptance Testing (UAT) to ensure the technical solution meets the business\’s original intent.
  • Coordinate with QA teams to identify and resolve bugs before a \”Go-Live\” event.

Requirements:

  • 3–5 years of Business Analysis experience, Ideally with at least 2 years specifically within a Marketing or Digital environment.
  • Familiarity with the Lead-to-Revenue lifecycle and platforms like HubSpot, Salesforce Marketing Cloud or Adobe Experience Cloud
  • Basic understanding of SQL (for data querying) and APIs (how systems talk to each other).
  • Proficiency in Jira/Confluence or similar Agile project management tools.
  • Experience with data visualisation tools like Tableau, Looker, or PowerBI.
  • Communication: Exceptional ability to explain complex technical concepts to non-technical stakeholders (like a Brand Manager).

Benefits:

  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ( ) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

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Business Analyst employer: Rentokil Pest Control South Africa

At Rentokil Initial, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. As a Senior Business Analyst, you'll thrive in a dynamic work culture that values strategic thinking and collaboration, while enjoying benefits like hybrid working, competitive salaries, and a supportive environment for personal and professional growth. Join us in our mission to redefine digital solutions and make a meaningful impact within a diverse and empowering workplace.
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Contact Detail:

Rentokil Pest Control South Africa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Analyst

Tip Number 1

Network like a pro! Reach out to current or former employees at Rentokil Initial on LinkedIn. A friendly chat can give you insider info and might even lead to a referral. We all know how powerful connections can be!

Tip Number 2

Prepare for the interview by diving deep into their digital transformation initiatives. Show us that you’re not just a strategic thinker but also someone who’s genuinely excited about driving innovation in business analysis. Bring your A-game!

Tip Number 3

Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights your problem-solving abilities and leadership qualities. We want to see how you’ve made an impact in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team at Rentokil Initial.

We think you need these skills to ace Business Analyst

Business Analysis
Agile Delivery
Stakeholder Management
Requirements Engineering
User Story Design
Acceptance Criteria Design
Change Management
Process Optimisation
Strategic Thinking
Communication Skills
Mentorship
Cross-Domain Leadership
Test Management Support
Commercial Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in becoming a Senior Business Analyst and how you can contribute to our mission at Rentokil Initial.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for someone who blends analytical strength with business intuition, so showcase those qualities in your written application!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate clarity, especially when it comes to complex business needs!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Rentokil Pest Control South Africa

Know Your Domain Inside Out

As a Senior Business Analyst, it's crucial to demonstrate your expertise in the specific business domain you're applying for. Research Rentokil Initial's operations and how digital solutions are currently being implemented. Be ready to discuss how you can align business needs with technical capabilities.

Master Agile Methodologies

Since this role involves agile delivery, brush up on your knowledge of agile frameworks and practices. Be prepared to share examples of how you've successfully crafted User Stories and engaged in sprint planning. Showing that you can navigate agile environments will set you apart.

Showcase Your Stakeholder Management Skills

Stakeholder management is key in this role, so come equipped with examples of how you've influenced decision-making at various levels. Highlight your communication skills and how you've built strong relationships to support project governance and delivery expectations.

Bring a Strategic Mindset

This position requires a strategic thinker who can lead complex initiatives. Prepare to discuss your approach to strategic discovery and process optimisation. Share insights on how you've previously shaped business cases and assessed feasibility for digital solutions.

Business Analyst
Rentokil Pest Control South Africa
Location: Crawley
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