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- Tasks: Lead and mentor a team to deliver top-notch service and boost sales.
- Company: Join Rentokil Initial, a global leader in pest and hygiene services.
- Benefits: Great package, onsite parking, and a supportive team environment.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: 2+ years in a management role with a services background.
- Other info: Be part of a passionate team dedicated to enhancing lives and protecting the planet.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and use your engaging leadership style to lead a team of service people to deliver high-quality service to our clients. Your chance to join a market-leading organisation.
Work within an experienced, supportive, and collaborative team environment. Great package, onsite parking, and easy-to-reach location.
Rentokil Initial has a great opportunity for a Local Service Manager to join the Hallam team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.
Responsibilities in this role include:
- Coach, mentor and train the Hygiene Service Team to achieve targets.
- Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
- Implement the regional annual operational plan.
- Conduct regular quality audits of specified client base and premises.
- Ensure company service practices are met and identify opportunities to improve service standards.
- Ensure service efficiency is optimised through tools and technology available.
- Ensure the team’s company vehicles are maintained in a safe, reliable, and clean condition.
- Proactively resolve customers’ issues.
- Develop and maintain long-term customer relationships.
It is expected that the successful candidate will have:
- 2 or more years in a similar services role.
- 2 or more years experience within a management role with a services or operations background.
- Experienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management.
- High-level communications and commercial experience.
- The drive to lead by example to set a high standard of customer service.
If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the APPLY button now to submit your resume.
About us: At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.
Local Service Manager | Hallam in West Hallam employer: Rentokil Initial
Contact Detail:
Rentokil Initial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Service Manager | Hallam in West Hallam
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your leadership style aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. Use specific examples from your past experiences to showcase your skills and achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Local Service Manager | Hallam in West Hallam
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your engaging leadership style. We want to see how you’ve coached and mentored teams in the past, so share specific examples that showcase your ability to inspire and lead.
Tailor Your Experience: Don’t just send a generic CV! Tailor your application to reflect your experience in service management and operations. We’re looking for candidates who can demonstrate their understanding of service productivity and quality standards, so make it relevant!
Be Customer-Focused: Remember, we’re all about delivering high-quality service to our clients. In your application, emphasise your commitment to customer satisfaction and any successful strategies you’ve implemented to resolve issues or improve service standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rentokil Initial
✨Show Your Leadership Style
Make sure to highlight your engaging leadership style during the interview. Share specific examples of how you've coached and mentored teams in the past, and how that has led to improved service delivery. This will demonstrate your ability to lead the Hygiene Service Team effectively.
✨Know the Company Inside Out
Do your homework on Rentokil Initial and its services. Familiarise yourself with their mission, values, and the specific brands they operate. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as resolving customer issues or improving service standards. Prepare by thinking through potential scenarios and your approach to tackling them, showcasing your problem-solving skills and customer focus.
✨Demonstrate Your Commitment to Safety
Since the role involves implementing worksite safety initiatives, be ready to discuss your experience in this area. Share examples of how you've prioritised safety in previous roles and how you plan to maintain high safety standards within the team.
