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- Tasks: Ensure accurate customer billing and manage invoicing processes.
- Company: Join Rentokil Initial, a leader in the industry with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Hybrid work model with excellent training and long service recognition.
- Why this job: Make a difference in finance while enjoying a balanced work-life.
- Qualifications: Experience in billing, strong Excel skills, and teamwork abilities.
The predicted salary is between 24991 - 24991 £ per year.
Join Our Team and Make a Difference! We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
- Competitive Salary Package: Start with a basic salary of £24,991 per annum.
- Benefits: Discount scheme, bonus and career opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch). Hybrid with 2 days per week in the local office (Monday and Tuesday).
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Role
As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.
Key Responsibilities
- Collation of service information required to produce customer invoices.
- Reconciliation of billed items to manual bills created in finance and billing systems.
- Creation of manual consolidated customer invoicing.
- Uploading invoices to customer portals.
- Documenting billing processes per customer and maintenance of a billing information library.
- Dealing with customer and business queries relating to invoices produced.
- Posting invoices and credits to finance systems.
- Maintenance of detailed billing schedules.
- Liaison with service technicians to collate billing information.
- Highlight and escape process gaps and suggest solutions.
- Manage daily workloads in relation to the SLA’s in place.
- Maintain a high level of accuracy whilst meeting strict deadlines.
- Develop good relationships with all business and external stakeholders.
- Works with the business front line to improve the quality of information.
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables.
- Participates in daily meetings and shares ideas and issues.
- Uses experience to solve current problems.
Requirements
- Previous experience working in a billing environment.
- Experience of using Microsoft Excel formulas.
- Good interpersonal and teamwork skills.
- Knowledge of billing governance.
- Be able to motivate self.
- Be professional and positive.
- Financial accounting knowledge.
Benefits
- Additional opportunities to earn more with regular bonus.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator employer: Rentokil Initial
Contact Detail:
Rentokil Initial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manual Billing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to billing administration. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, especially if you’ve improved billing processes or customer service. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Manual Billing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administrator role. Highlight your experience in finance and customer service, and don’t forget to mention any relevant skills like Microsoft Excel. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. We love seeing enthusiasm and personality!
Showcase Your Attention to Detail: As a Billing Administrator, accuracy is key. In your application, give examples of how you've maintained high levels of accuracy in past roles. This will show us that you understand the importance of detail in billing processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Rentokil Initial
✨Know Your Numbers
Brush up on your financial knowledge, especially around billing processes and invoicing. Be ready to discuss your experience with Microsoft Excel and any formulas you've used, as this will show you’re prepared for the technical aspects of the role.
✨Customer Service is Key
Since the role involves dealing with customer queries, think of examples where you've provided excellent customer service in the past. Prepare to share how you handled difficult situations or resolved issues effectively.
✨Demonstrate Team Spirit
This position requires good interpersonal skills and teamwork. Be ready to talk about how you've collaborated with colleagues in previous roles, and how you can contribute positively to the team at Rentokil Initial.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the specifics of the billing process. This shows your genuine interest in the role and helps you assess if it's the right fit for you.