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- Tasks: Manage IT Change processes and ensure smooth service transitions.
- Company: Join Rentokil Initial, a diverse and inclusive workplace.
- Benefits: Enjoy hybrid working, competitive salary, and 23 days holiday.
- Why this job: Make a real impact in IT while developing your skills.
- Qualifications: Experience in IT Change Management and data handling required.
- Other info: Be yourself in your application and embrace your uniqueness!
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures.
- Supporting the Global Change and Service Transition Manager to ensure the IT Change Management process operates effectively and efficiently.
- Working with other service management functions to ensure effective operation of the change and transition functions.
- The production of schedules of change for managing changes to the live environment.
- Progressing the status of changes with service departments to ensure data is current.
- Providing guidance to those involved in change management and service transition.
- Producing change management and service transition reports as required by the change and transition processes.
- Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy.
- Adhering to IT governance and controls.
Requirements
- Has experience of delivering to specific objectives in a similar role handling large quantities of data and/or reporting.
- Has experience of operating agreed, standardised processes in a large organisation.
- Has practical experience of working across teams to deliver specific objectives.
- Is competent in the use of IT Service Management and Reporting applications.
The role holder will be familiar with:
- IT Change Management: The structured process for controlling how changes are made to IT systems and services, aiming to minimise disruptions and risks while maximising the benefits of those changes.
- Google Application suite: Competent in the use of Google applications such as docs, sheets, mail etc.
- Presentation Techniques: Methods and techniques for delivering effective presentations, either face-to-face or online.
- Report Writing Techniques: Methods and techniques for writing effective technical and business focused reports.
Benefits
- Competitive salary.
- Hybrid working.
- Rentokil Initial Reward Scheme.
- 23 days holiday, plus 8 bank holidays.
- Employee Assistance Programme.
- Death in service benefit.
- Healthcare.
- Free parking.
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to joanna.sharpe@rentokil-initial.com if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
ITSM Change Analyst in Dudley employer: Rentokil Initial
Contact Detail:
Rentokil Initial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Change Analyst in Dudley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Rentokil Initial. A friendly chat can give you insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your IT Change Management knowledge. Be ready to discuss how you've handled changes in past roles and how you can bring that experience to the table.
✨Tip Number 3
Show off your skills with Google applications! Make sure you can demonstrate your competence in using tools like Docs and Sheets during the interview. It’s all about showcasing your tech-savviness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace ITSM Change Analyst in Dudley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the ITSM Change Analyst role shine through! We want to see your genuine interest in the position and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in change management and service transition. We love seeing how your past roles align with what we're looking for, so don’t hold back on those specific examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rentokil Initial
✨Know Your Change Management Stuff
Make sure you brush up on IT Change Management principles. Understand how changes are made to IT systems and services, and be ready to discuss how you can minimise disruptions while maximising benefits. This shows you’re not just familiar with the process but can actively contribute to it.
✨Get Comfortable with Google Apps
Since the role requires competency in Google applications, practice using Docs, Sheets, and Mail. Prepare to demonstrate your ability to create reports or presentations on the spot. Being able to navigate these tools smoothly will impress your interviewers.
✨Showcase Your Teamwork Skills
Be ready to share examples of how you've worked across teams to achieve specific objectives. Highlight your experience in collaborating with different service management functions, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Reporting Questions
Since you'll be producing change management and service transition reports, think about your past experiences with data handling and reporting. Be prepared to discuss the techniques you use for effective report writing and how you ensure data accuracy and relevance.
