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- Tasks: Support the Contracts Manager and assist with customer service and technician management.
- Company: Join Rentokil Initial, a global leader in pest control and hygiene services.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and discounts from 3,000+ retailers.
- Why this job: Be part of a dynamic team with industry-leading training and opportunities for career growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork skills!
- Other info: Relocation package available and potential for overtime to boost earnings.
The predicted salary is between 25826 - 25826 £ per year.
We are currently seeking a Contracts Assistant to join our dedicated team at the Barrhead branch. If you enjoy working in a fast-paced environment and playing a key part in keeping things organised, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £25,826 per annum.
- Bonus and commission schemes available.
- Relocation Package: Up to £5,000 to help you settle in if moving from more than 2 hours away.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hours/week), with potential for up to 48 hours in the future with an increased salary.
- Industry-Leading Training: Receive top-notch training to support our customers\’ needs.
The Contracts Assistant Role
As a Contracts Assistant, you will support the Contracts Manager in managing Technicians and the customer service team within the branch. Key responsibilities include:
- Communicating with customers, answering questions, and resolving issues.
- Organising and planning Surveyor visits.
- Managing Technicians\’ daily activities.
- Keeping relevant systems and records up to date.
- Undertaking any additional duties as required.
Requirements
- Previous administrative experience with good IT skills preferred but not essential, as training will be provided.
- Good attention to detail to work with a high degree of accuracy.
- Ability to work using your initiative in a fast-paced environment.
- Teamwork skills.
- Excellent customer service and communication skills.
- Possible DBS check depending on the role.
Benefits
- Opportunities to earn more through bonus and commission schemes.
- Salary grading linked to performance for career development.
- Private Healthcare scheme.
- Company pension scheme.
- Discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Overtime opportunities to meet customer needs.
- Uncapped leads commission for passing on sales leads.
- Employee Assistance Programme (EAP), available 24/7.
- Long service recognition with extra leave after five years.
- Refer a Friend scheme earning up to £1,000.
About Rentokil Initial
Rentokil Initial (FTSE100) is a global leader in business services, operating in over 90 countries, providing pest control, hygiene, and plant/scents services. We focus on the Right People, doing the Right Things, and in the Right Way. We invest heavily in training and developing our colleagues and are always looking for talented individuals to join our team.
Our Social Links
- Wise Property Care Website
Rentokil Initial is an equal opportunities employer committed to diversity. To learn how we process your data, view our privacy policy.
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Contracts Assistant employer: Rentokil Initial
Contact Detail:
Rentokil Initial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Assistant
✨Tip Number 1
Familiarise yourself with the pest control industry and Rentokil's services. Understanding the company's offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Rentokil on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Contracts Assistant role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've successfully managed multiple tasks in a fast-paced environment. Use specific examples from your past experiences to illustrate your ability to thrive under pressure.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you resolved issues or improved customer satisfaction. This will highlight your suitability for the role, as excellent communication and problem-solving are key responsibilities.
We think you need these skills to ace Contracts Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and IT skills, even if they are not extensive. Emphasise any customer service roles or teamwork experiences that showcase your ability to thrive in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Contracts Assistant role at Rentokil. Mention specific responsibilities from the job description, such as managing Technicians' activities and communicating with customers, to demonstrate your understanding of the position.
Highlight Attention to Detail: Since attention to detail is crucial for this role, provide examples in your application that illustrate your accuracy in previous tasks. This could be through specific projects or experiences where you successfully managed records or organised schedules.
Show Initiative: Use your application to convey instances where you've taken initiative in past roles. This could include situations where you improved processes or resolved customer issues effectively, aligning with the expectations of the Contracts Assistant position.
How to prepare for a job interview at Rentokil Initial
✨Showcase Your Organisational Skills
As a Contracts Assistant, you'll need to demonstrate your ability to keep things organised. Prepare examples from your past experiences where you successfully managed tasks or projects, highlighting your attention to detail and planning skills.
✨Emphasise Customer Service Experience
Since the role involves communicating with customers and resolving issues, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to assist a customer, showcasing your communication skills and problem-solving abilities.
✨Demonstrate Initiative in Fast-Paced Environments
The job requires working in a fast-paced environment, so it's important to convey your ability to take initiative. Prepare to discuss situations where you had to think on your feet and make quick decisions, illustrating your adaptability and resourcefulness.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gather information but also demonstrates your enthusiasm for the role.
