At a Glance
- Tasks: Help customers solve pest problems while receiving top-notch training.
- Company: Join Rentokil, a leader in pest control with a supportive culture.
- Benefits: Competitive salary, bonuses, company vehicle, and great discounts.
- Other info: Flexible hours, career progression opportunities, and fun work environment.
- Why this job: Make a real difference while building a rewarding career.
- Qualifications: 2.2 degree in science or business-related field; customer-focused attitude.
Join our team and make a difference! Enjoy problem-solving and helping customers. Become a Graduate Pest Control Technician with Rentokil in Elgin. Full training is provided; no prior experience is necessary.
Why Join Rentokil?
- Competitive salary package: basic salary of £27,669 per annum. Expected OTE: £32,566 per annum, with bonus and commission schemes available.
- Benefits: company vehicle, fuel card, mobile phone, uniform, and RI Rewards.
- Work-life balance: full-time, permanent role, Monday to Friday (40-hr week), with potential for up to 48 hours in the future with an increased salary.
- Industry-leading training to support our customers’ pest control needs.
Graduate Pest Control Technician Role
You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive, industry-recognised training.
Key responsibilities include:
- Inspecting customer premises for signs of pests and identifying potential risks.
- Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour.
- Offering valuable advice to customers on the maintenance and hygiene of their premises.
- Completing accurate reports after every visit.
- Providing exceptional customer service and upholding a professional image at all times.
During the next 12-36 months you will have an exciting opportunity to choose your career path from one of the following roles:
- Sales Surveyor
- Field Biologist
- Service Team Leader
- Key Account Manager
Qualifications
- A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism.
- A desire to work hard and have fun while meeting and interacting with customers daily.
- Flexibility with working patterns to support business needs.
- May be required to pass a DBS check depending on the role applied for.
Additional Benefits and Opportunities
- Additional opportunities to earn more with regular bonus and commission schemes.
- Access to a company vehicle and fuel card.
- Salary grading system linked to performance for those keen to develop their career.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Overtime opportunities – potential to earn extra overtime to meet the needs of our customers.
- Lead commission – although this isn’t a sales job, sales leads are recognised and rewarded.
- Employee Assistance Programme (EAP) – free to access and available 24/7.
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.
Rentokil Initial is an equal opportunities employer and is committed to creating a diverse working environment.
Business and Science Graduate Scheme employer: Rentokil Initial
Rentokil Pest Control is an exceptional employer that prioritises employee development and work-life balance, offering a competitive salary package and comprehensive training for the Graduate Pest Control Technician role in Elgin. With a supportive work culture, opportunities for career progression, and a range of benefits including a company vehicle and performance-linked salary grading, Rentokil fosters an environment where employees can thrive while making a meaningful impact on customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Business and Science Graduate Scheme
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Rentokil Initial. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Rentokil Initial before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Business and Science Graduate Scheme
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Rentokil Initial:Your cover letter is your chance to shine! Tell us why you want to work at Rentokil Initial specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Rentokil Initial!
How to prepare for a job interview at Rentokil Initial
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
