Business Analyst

Business Analyst

Crawley Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Bridge business needs with tech solutions, gather info, and support user acceptance testing.
  • Company: Join Rentokil Initial, a leader in transforming digital landscapes for operational efficiency.
  • Benefits: Enjoy competitive salary, bonus schemes, free parking, and an Employee Assistance Programme.
  • Why this job: Make a real impact on business processes while collaborating with diverse teams in a dynamic environment.
  • Qualifications: Proficiency in business analysis, excellent interpersonal skills, and a relevant degree or qualification.
  • Other info: We value diversity and encourage applications from all backgrounds. Be yourself in your application!

The predicted salary is between 36000 - 60000 £ per year.

You will be responsible for identifying, documenting, and implementing technical solutions that improve marketing efficiency. You will work closely with Marketing stakeholders to understand their goals and translate them into functional requirements for Developers and Platform Architects. You are the \”translator\” who ensures that technology investments solve actual business problems.

Key Responsibilities

1. Requirement Discovery & Management

  • Lead workshops with marketing stakeholders to capture business requirements for new tools or features (e.g., Lead Scoring, Attribution, or Personalisation).
  • Translate high-level business needs into detailed User Stories, Functional Requirement Documents (FRDs), and Process Maps.
  • Manage the product backlog, ensuring tasks are prioritised based on business value and technical feasibility.
  • 2. Platform & System Integration

  • Analyse how data moves between core systems like HubSpot/Salesforce, Adobe Campaign, and Google Cloud Platform (GCP).
  • Document data mapping requirements for API integrations.
  • Identify opportunities to sunset redundant tools and consolidate the tech stack.
  • 3. Data Governance & Analytics

  • Define data standards to ensure high quality for lead routing, segmentation, and reporting.
  • Monitor system health and performance, ensuring that \”Table Stakes\” (GDPR) are met.
  • 4. Testing & Deployment (UAT)

  • Define Acceptance Criteria and lead User Acceptance Testing (UAT) to ensure the technical solution meets the business\’s original intent.
  • Coordinate with QA teams to identify and resolve bugs before a \”Go-Live\” event.
  • Requirements:

  • 3–5 years of Business Analysis experience, Ideally with at least 2 years specifically within a Marketing or Digital environment.
  • Familiarity with the Lead-to-Revenue lifecycle and platforms like HubSpot, Salesforce Marketing Cloud or Adobe Experience Cloud
  • Basic understanding of SQL (for data querying) and APIs (how systems talk to each other).
  • Proficiency in Jira/Confluence or similar Agile project management tools.
  • Experience with data visualisation tools like Tableau, Looker, or PowerBI.
  • Communication: Exceptional ability to explain complex technical concepts to non-technical stakeholders (like a Brand Manager).
  • Benefits:

  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking
  • At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

    We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ( ) if you need anything

    Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

    Business Analyst employer: Rentokil Initial

    At Rentokil Initial, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Business Analyst, you'll have the opportunity to make a tangible impact on our digital transformation while enjoying competitive salaries, a bonus scheme, and comprehensive employee support programmes. We are committed to your professional growth, offering diverse training and development opportunities in a dynamic environment that values diversity and inclusion.
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    Contact Detail:

    Rentokil Initial Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Business Analyst

    Tip Number 1

    Familiarise yourself with the specific business processes and challenges that Rentokil Initial faces. Research their current digital landscape and think about how your skills as a Business Analyst can help bridge the gap between their needs and technological solutions.

    Tip Number 2

    Prepare to discuss your experience in stakeholder management and how you've successfully collaborated with both business and IT teams in the past. Highlight any specific projects where you translated business requirements into actionable user stories, as this will resonate well with our expectations.

    Tip Number 3

    Showcase your understanding of agile methodologies and how you've applied them in previous roles. Be ready to share examples of how you've participated in agile ceremonies and contributed to the refinement of product backlogs, as this is crucial for our team dynamics.

    Tip Number 4

    Demonstrate your ability to conduct comprehensive business impact assessments. Prepare to discuss how you've identified gaps in business readiness and implemented action plans to ensure successful transitions, as this will be key in supporting our user community.

    We think you need these skills to ace Business Analyst

    Business Analysis
    Stakeholder Management
    Requirements Gathering
    User Story Creation
    Acceptance Testing
    Agile Methodologies
    Process Mapping
    Documentation Skills
    Change Management
    Interpersonal Skills
    Analytical Thinking
    Problem-Solving
    Communication Skills
    Technical Acumen
    Project Management

    Some tips for your application 🫡

    Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Business Analyst position. Tailor your application to highlight how your skills and experiences align with the specific tasks mentioned in the job description.

    Craft a Compelling CV: Your CV should clearly showcase your relevant experience in business analysis, including any specific projects where you've bridged the gap between business needs and technology. Use quantifiable achievements to demonstrate your impact in previous roles.

    Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your understanding of the business analysis process and how you can contribute to Rentokil Initial's digital transformation. Be sure to mention any relevant experience with user acceptance testing and stakeholder management.

    Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples in your application that demonstrate your ability to communicate effectively with clients and stakeholders. This could include experiences where you've successfully collaborated on projects or facilitated discussions.

    How to prepare for a job interview at Rentokil Initial

    Understand the Role

    Before the interview, make sure you thoroughly understand the responsibilities of a Business Analyst. Familiarise yourself with how to bridge business needs and technology, as well as the importance of user acceptance testing.

    Prepare Your Examples

    Think of specific examples from your past experiences that demonstrate your skills in gathering requirements, stakeholder management, and delivering actionable user stories. Be ready to discuss how you've successfully identified business opportunities and implemented solutions.

    Showcase Your Communication Skills

    As a Business Analyst, strong communication is key. Practice articulating complex ideas clearly and concisely. Be prepared to explain how you would engage with stakeholders at various levels and ensure their needs are met.

    Ask Insightful Questions

    Prepare thoughtful questions about the company's current projects, challenges they face, and how the Business Analyst role contributes to their goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    Business Analyst
    Rentokil Initial
    Location: Crawley
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