Rentokil Initial in Birmingham or Dudley is seeking a Contact Centre Trainer to coach and train new staff. The role covers classroom and virtual training, quality checks, and the rollout of new processes. You will support induction, ensure adherence to standards, and contribute to a high-performing team.
The position is full-time, 37.5 hours, with a competitive salary and relocation support where needed. The successful candidate will have experience in training environments or contact centres,
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Senior Contact Centre Trainer & Quality Coach in Birmingham employer: Rentokil Initial
Rentokil Initial is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary, hybrid working options, and a comprehensive benefits package including healthcare and an Employee Assistance Programme. Our inclusive work culture fosters diversity and encourages individuals to bring their authentic selves to work, ensuring that every team member feels valued and supported in their professional journey.