Specialist Service Technician

Specialist Service Technician

Full-Time 26655 - 26655 £ / year (est.) No working from home possible
Rentokil Initial plc

At a Glance

  • Tasks: Provide hygiene cleaning services and solve unique customer problems in various environments.
  • Company: Join Rentokil, a leader in hygiene services with a commitment to diversity.
  • Benefits: Competitive salary, bonuses, company vehicle, and industry-leading training.
  • Other info: Flexible working patterns and opportunities for career growth.
  • Why this job: Manage your own schedule while making a real difference in people's lives.
  • Qualifications: Full UK driving licence and excellent customer service skills required.

The predicted salary is between 26655 - 26655 £ per year.

We are currently seeking a Specialist Service Technician to join our dedicated team at the Thetford branch, covering South East areas. No prior experience required as we provide comprehensive, industry‑leading training. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you.

Responsibilities

  • Provide a range of hygiene cleaning services across various environments and premises, including biohazard cleaning, flood water damage cleanup, infection control, police and prison cell cleaning, sharps removal, trauma and crime scene cleaning, factory cleans, high‑level cleaning, and silo cleaning.
  • Work reactively in a fast‑paced business where tasks can change from week to week.
  • Participate in an on‑call rota (typical twice a quarter).
  • Offer valuable advice to customers when required.
  • Provide exceptional customer service and uphold a professional image at all times.

Requirements

  • Full UK driving licence held for more than two years, with no more than six penalty points.
  • Self‑motivated, reliable and proactive.
  • Excellent customer service and communication skills.
  • Flexibility with working patterns to support business needs.
  • Capability to work at heights and in confined spaces.
  • Potential DBS check depending on the role applied for.

Benefits

  • Competitive basic salary of £26,655 per annum plus £2,000 London Weighting.
  • Expected OTE of £30,000‑£38,000 per annum, with bonus and commission schemes available.
  • Company vehicle, fuel card, mobile phone, uniform and RI Rewards.
  • Relocation package up to £5,000 for moving from more than two hours away.
  • Full‑time, permanent role with potential for up to 48 hours and increased salary.
  • Industry‑leading training and opportunities to obtain relevant qualifications.
  • Additional bonus and commission schemes, including uncapped leads commission.
  • Private Healthcare scheme, company pension scheme, EAP, and overtime opportunities.
  • Long service recognition with extra annual leave after five years.
  • Refer a Friend programme offering up to £1,000 for referrals.

Rentokil Initial is an equal opportunities employer and is committed to creating a diverse working environment.

Specialist Service Technician employer: Rentokil Initial plc

Rentokil Initial is an exceptional employer, offering a supportive work culture that prioritises employee development through comprehensive training and industry-leading qualifications. As a Specialist Service Technician in Thetford, you will enjoy a competitive salary, flexible working patterns, and a range of benefits including private healthcare and a generous relocation package, all while making a meaningful impact in diverse environments across the South East.

Rentokil Initial plc

Contact Details:

Rentokil Initial plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Specialist Service Technician

Join Local Community Boards

Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Rentokil Initial plc.

Network with Industry Pros

Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.

Show Off Your Skills

Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Rentokil Initial plc.

Apply Directly and Keep it Local

When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Rentokil Initial plc, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!

We think you need these skills to ace Specialist Service Technician

Customer Service Skills
Communication Skills
Self-Motivation
Reliability
Proactivity
Flexibility
Problem-Solving Skills

Some tips for your application 🫡

Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Rentokil Initial plc that you’ve got the practical skills needed for the job!

Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.

Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Rentokil Initial plc specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!

Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Rentokil Initial plc will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!

How to prepare for a job interview at Rentokil Initial plc

Know Your Cleaning Techniques

Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Rentokil Initial plc a glimpse of your hands-on skills!

Safety First!

Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Rentokil Initial plc.

Flexibility is Key

As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.

Present Your Experience!

If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Rentokil Initial plc, showcasing your work ethic and the quality of your previous roles in janitorial services.