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- Tasks: Lead a team, manage operations, and ensure customer satisfaction in pest control.
- Company: Join Rentokil Pest Control, a leader in pest management with a commitment to excellence.
- Benefits: Potential relocation package of up to £5,000 and competitive salary discussed during application.
- Why this job: Exciting opportunity for growth in a fast-paced environment with a focus on teamwork and customer service.
- Qualifications: 2+ years in service/sales, full UK driving licence, and pest control industry experience required.
- Other info: Equal opportunities employer dedicated to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Rentokil Pest Control – Local Operations Manager – Pest Control Branch 51 – North Wales, Cheshire, Wirral & Isle Of Man
Are you looking for your next promotional opportunity?
We currently have an internal promotional opportunity for a Local Operations Manager to join our dedicated team at Branch 51. If you have 2 years minimum experience in a service/sales role and you enjoy working in a fast-paced, operational role, this could be the perfect job opportunity for you!
Relocation Package: Moving from more than 2 hours away to a location nearby? We may offer up to £5,000 to help you settle in.
The Role
In this operational management role, a large proportion of your time will be spent in the field supporting staff and visiting customers. In particular, you will be responsible for directly managing members of the team, area planning and staff development. You will be expected to continually monitor performance, data, review trends and action any issues as required. Key responsibilities include:
- Overseeing recruitment, absences and HR responsibilities
- Ensuring the contractual obligations of our customer base are met
- Increasing and retaining the number of individual contract customers through new and additional business
- Ensuring that the customer\\\’s pest control needs are met by local Technicians
- Generating revenue streams against set targets
- Monitoring and managing P&L and debt responsibilities
- Analysing data to manage risks and make informed decisions
- Ensuring that we are compliant with all Health & Safety regulations
Requirements
- Full UK driving licence held for more than two years, with no more than six penalty points.
- Solid exposure within the Pest Control industry
- Completed the Level 2 RSPH or BPCA
- Must have worked in a front-line service/sales role for a minimum of 2 years
- Self-motivated and an excellent problem solver
- Demonstrate excellent customer service and communication skills.
- Resilient with a positive attitude
- Ability to work well under pressure and meet business targets
- Proven ability to deliver results and act commercially
- Good people management skills
Benefits
All salary and benefits will be discussed at the application stage with the Hiring Manager.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.
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Local Operations Manager employer: Rentokil Initial plc
Contact Detail:
Rentokil Initial plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Operations Manager
✨Tip Number 1
Familiarise yourself with the pest control industry, especially the specific challenges and trends in North Wales, Cheshire, Wirral, and the Isle of Man. This knowledge will help you demonstrate your understanding of the local market during interviews.
✨Tip Number 2
Network with current or former employees of Rentokil Pest Control. They can provide valuable insights into the company culture and expectations for the Local Operations Manager role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving performance. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you've had to make quick decisions under pressure. Highlighting these experiences will demonstrate your resilience and ability to meet business targets effectively.
We think you need these skills to ace Local Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in service and sales roles, particularly within the pest control industry. Emphasise any management or leadership roles you've held, as well as your ability to meet targets and manage teams.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Discuss your experience with recruitment, customer service, and performance monitoring, and how these skills make you a great fit for the Local Operations Manager role.
Showcase Relevant Qualifications: Mention your Level 2 RSPH or BPCAM certification prominently in your application. This is a requirement for the role, so ensure it stands out to demonstrate your qualifications in the pest control field.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This could include managing staff issues, improving customer satisfaction, or increasing revenue streams, which are all crucial for this position.
How to prepare for a job interview at Rentokil Initial plc
✨Showcase Your Experience
Make sure to highlight your two years of experience in a service or sales role. Be prepared to discuss specific examples of how you've successfully managed operations or teams in the past, especially in fast-paced environments.
✨Demonstrate Problem-Solving Skills
As a Local Operations Manager, you'll need to be a great problem solver. Prepare to share instances where you've tackled challenges effectively, particularly in managing staff or customer needs within the pest control industry.
✨Know the Industry
Familiarise yourself with the pest control industry and any relevant regulations, especially Health & Safety compliance. Showing that you understand the industry's nuances will impress the interviewers and demonstrate your commitment.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
