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For Companies At a Glance
- Tasks: Generate sales opportunities through calls and assist the sales team with diary management.
- Company: Join Rentokil Initial, a global leader in pest control and hygiene services.
- Benefits: Enjoy competitive salary, bonuses, remote work options, and extensive training.
- Why this job: Be part of a dynamic team focused on customer satisfaction and personal growth.
- Qualifications: Previous telesales or customer service experience is essential; strong communication skills required.
- Other info: Relocation package available for those moving over 2 hours away.
The predicted salary is between 19500 - 27000 £ per year.
Join Our Team and Make a Difference! We are currently seeking an Indoor Sales Consultant to join our dedicated team at the Birmingham branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £24,250 per annum.
- Expected OTE: £25,500 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards, bonus scheme and progression opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5hr week).
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Indoor Sales Assistant Role
As part of our Indoor sales team, you will be responsible for generating sales opportunities for our field sales colleagues via inbound and outbound calls. Key responsibilities include:
- Making outbound calls to prospective customers to establish interest.
- Booking appointments with customers to help your team achieve their sales targets.
- Assisting sales colleagues with their diary management, maximising time for appointments and updating diaries.
- Using marketing-driven campaigns to increase sales conversions and provide feedback on results.
- Attending and actively participating in monthly sales meetings via conference calls.
- Answering inbound customer enquiries regarding their accounts with us and directing them to the correct colleague or department.
Requirements:
- Previous experience working in a telesales or customer service environment.
- Excellent customer service and communication skills.
- Self-motivated and target-driven.
- Ability to work using your own initiative.
- Strong organisational and time management skills.
- You may be required to pass a DBS check depending on the role you have applied for.
Benefits:
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Indoor Sales Assistant employer: Rentokil Initial plc
Contact Detail:
Rentokil Initial plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indoor Sales Assistant
✨Tip Number 1
Familiarise yourself with Rentokil Initial's services and values. Understanding their commitment to customer service and the specific products they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves making outbound calls, being articulate and confident on the phone is crucial. Consider role-playing with a friend to simulate customer interactions.
✨Tip Number 3
Network with current or former employees of Rentokil Initial. They can provide valuable insights into the company culture and expectations for the Indoor Sales Assistant role, which can give you an edge in your application process.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific customer situations or sales challenges, as this will showcase your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Indoor Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Indoor Sales Assistant position. Tailor your application to highlight relevant experience in telesales or customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in sales or customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Rentokil Initial and how your skills align with their values and goals.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at Rentokil Initial plc
✨Know the Company
Before your interview, take some time to research Rentokil Initial. Understand their services, values, and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in telesales or customer service. Be ready to provide specific examples of how you've successfully handled customer inquiries or generated sales leads, as this aligns directly with the role's responsibilities.
✨Demonstrate Communication Skills
As an Indoor Sales Assistant, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively resolved customer issues or booked appointments.
✨Show Your Motivation
Rentokil Initial is looking for self-motivated and target-driven individuals. Be prepared to discuss what drives you in a sales environment and how you plan to meet and exceed targets. This will show that you're not just looking for a job, but are eager to succeed in this role.
