Manual Billing Administrator - FTC in Dudley

Manual Billing Administrator - FTC in Dudley

Dudley Temporary 24991 - 24991 £ / year (est.) Home office (partial)
Rentokil Initial plc

At a Glance

  • Tasks: Manage customer invoices and collaborate with teams to ensure accuracy.
  • Company: Join Rentokil Initial, a leader in the industry with a diverse culture.
  • Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
  • Other info: Enjoy a hybrid work model and industry-leading training.
  • Why this job: Make an impact by improving billing processes and supporting customers.
  • Qualifications: Experience in billing, strong Excel skills, and teamwork abilities.

The predicted salary is between 24991 - 24991 £ per year.

Position: Rentokil Initial Billing Administrator – Manual Billing Administrator – Dudley office.

Responsibilities:

  • Collation of service information required to produce customer invoices
  • Reconciliation of billed items to manual bills created in finance and billing systems
  • Creation of manual consolidated customer invoicing
  • Uploading invoices to customer portals
  • Documenting billing processes per customer and maintenance of a billing information library
  • Dealing with customer and business queries relating to invoices produced
  • Posting invoices and credits to finance systems
  • Maintenance of detailed billing schedules
  • Liaison with service technicians to collate billing information
  • Highlight and escalate process gaps and suggest solutions
  • Manage daily workloads in relation to the SLA’s in place
  • Maintain a high level of accuracy whilst meeting strict deadlines
  • Develop good relationships with all business and external stakeholders
  • Work with the business front line to improve the quality of information
  • Support and positively collaborate with colleagues accountable for delivering against the role and team deliverables
  • Participate in daily meetings and share ideas and issues
  • Use experience to solve current problems

Qualifications:

  • Previous experience working in a billing environment
  • Experience of using Microsoft Excel formulas
  • Good interpersonal and teamwork skills
  • Knowledge of billing governance
  • Ability to motivate self
  • Professional and positive attitude
  • Financial accounting knowledge

Benefits and Compensation:

  • Competitive Salary Package: Start with a basic salary of £24,991 per annum
  • Benefits: discount scheme, bonus and career opportunities
  • Relocation Package: Up to £5,000 to help settle in if moving more than 2 hours away
  • Work‑Life Balance: Full‑time, 6‑month contract, Monday to Friday (37.5 hours a week, 1 hour lunch)
  • Hybrid with 2 days per week in the local office (Monday and Tuesday)
  • Industry‑Leading Training: Receive top‑notch training to support customer needs
  • Additional opportunities to earn more with regular bonus
  • Salary grading system – linked to performance for career development within the business
  • Opportunity to contribute to a Private Healthcare scheme
  • Enrolment in our company pension scheme
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
  • Leads Commission scheme available – reward for passing on sales leads
  • Employee Assistance Programme (EAP) – free to access 24/7 for you, your family, and friends
  • Long service recognition – extra five days of annual leave entitlement after five years of service
  • Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.

Manual Billing Administrator - FTC in Dudley employer: Rentokil Initial plc

Rentokil Initial is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a relocation allowance, hybrid working options, and industry-leading training. Our supportive work culture fosters collaboration and personal growth, ensuring that employees can thrive while maintaining a healthy work-life balance. With opportunities for career advancement and a commitment to diversity, Rentokil Initial is dedicated to creating a rewarding environment for all team members in our Dudley office.

Rentokil Initial plc

Contact Details:

Rentokil Initial plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manual Billing Administrator - FTC in Dudley

Join Financial Networking Events

Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.

Utilise Temp Agencies Specialised in Finance

Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Rentokil Initial plc.

Connect with Alumni from Your Uni

Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.

Stay Active on Job Boards and Company Websites

Keep your eyes peeled on job boards specifically for finance roles. Companies like Rentokil Initial plc might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!

We think you need these skills to ace Manual Billing Administrator - FTC in Dudley

Collation of Service Information
Reconciliation of Billed Items
Creation of Manual Invoices
Uploading Invoices to Customer Portals
Documenting Billing Processes
Maintenance of Billing Information Library
Customer Query Resolution

Some tips for your application 🫡

Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!

Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Rentokil Initial plc will be keen to see in your application.

Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Rentokil Initial plc. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!

Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Rentokil Initial plc confidence in your short-term commitment to the role.

How to prepare for a job interview at Rentokil Initial plc

Brush Up on Financial Regulations

Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Rentokil Initial plc.

Showcase Your Analytical Skills

Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.

Highlight Flexibility and Adaptability

For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Rentokil Initial plc that you’re a reliable team player.

Demonstrate a Willingness to Learn

In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.