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- Tasks: Provide support for Microsoft Dynamics NAV and Business Central, helping users and improving systems.
- Company: Join Rentokil Initial, a diverse and inclusive workplace that values your unique contributions.
- Benefits: Enjoy competitive salary, hybrid working, 23 days holiday, and healthcare perks.
- Why this job: Make a real impact by supporting key projects and enhancing user experiences.
- Qualifications: Knowledge of Dynamics NAV/Business Central and strong documentation skills are essential.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Provide Functional and Analysis Support for Microsoft Dynamics NAV / Microsoft Dynamics 365 Business Central.
Responsibilities
- Provide 2nd and 3rd line Support for the NAV and Business Central systems.
- Contribute to end-user training including development of system documentation and training materials.
- Work closely with the Application Support Manager on projects and continuous improvement.
- Contribute to the data migration and data mapping for Business Central projects.
- Form part of project teams delivering key projects in line with the business strategy, including support in training, UAT and go live.
- Establish and maintain relationships with stakeholders and their teams in order to understand the needs of the individual functions and the organisation as a whole.
- Assist with the documentation and centralisation of training notes.
- Assist in defining and documenting testing of agreed changes.
- Primary contact for Key report queries.
Requirements
- Essential: Dynamics NAV / Business Central knowledge (Microsoft Dynamics NAV 2013/2016, Microsoft Dynamics 365 Business Central), specifically Finance Management, Fixed Assets, Inventory Management and Purchasing modules.
- Experience with supporting end-users with queries and issues.
- Written skills with the ability to produce coherent, accurate and articulate documentation.
- Experience on NAV / Business Central implementations.
- Demonstrates high integrity.
- Ability to deliver results.
- Manages self, remaining calm, focused and optimistic.
- Capable of managing multiple assignments simultaneously within agreed timescales.
- Desirable: Jet Report experience.
- Experience in supporting Business Central SaaS.
- Continia experience.
- Previous experience of working in a service industry.
- Previous Experience of Application Support.
- An understanding of the complexities associated with a large business environment.
Benefits
- Competitive salary and bonus scheme.
- Hybrid working.
- Rentokil Initial Reward Scheme.
- 23 days holiday, plus 8 bank holidays.
- Employee Assistance Programme.
- Death in service benefit.
- Healthcare.
- Free parking.
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to joanna.sharpe@rentokil-initial.com if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Business Central Application Support in Crawley employer: Rentokil Initial plc
Contact Detail:
Rentokil Initial plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central Application Support in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics NAV or Business Central. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with NAV or Business Central, consider creating a portfolio or a case study of your past projects. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common scenarios you might face in application support. Think about how you’d handle specific user queries or issues, and be ready to share your thought process during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Rentokil Initial.
We think you need these skills to ace Business Central Application Support in Crawley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in Business Central and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant experience with Dynamics NAV and Business Central. We love seeing how your background aligns with what we do, so don’t hold back on those specific examples!
Be Clear and Concise: We appreciate well-structured applications. Keep your writing clear and to the point, especially when discussing your skills and experiences. This helps us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Rentokil Initial plc
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics NAV and Business Central, especially the Finance Management, Fixed Assets, Inventory Management, and Purchasing modules. Being able to discuss specific features or recent updates will show that you're not just familiar with the software but also genuinely interested in it.
✨Prepare for Real-World Scenarios
Think about common issues end-users might face and how you would resolve them. Prepare examples from your past experiences where you've successfully supported users or contributed to system improvements. This will demonstrate your problem-solving skills and ability to handle real-life challenges.
✨Documentation is Key
Since you'll be involved in creating training materials and documentation, practice articulating complex information clearly and concisely. Bring samples of your previous documentation if possible, as this can showcase your writing skills and attention to detail.
✨Build Relationships
Understand that establishing relationships with stakeholders is crucial. Be ready to discuss how you’ve previously collaborated with different teams or departments. Highlight your communication skills and your approach to understanding the needs of various functions within an organisation.
