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- Tasks: Support branch operations by planning service routes and managing documentation.
- Company: Join Rentokil Initial, a global leader in pest control and hygiene services.
- Benefits: Enjoy competitive salary, bonuses, remote work options, and exciting discounts.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Previous admin experience preferred; strong IT skills and attention to detail required.
- Other info: Opportunities for career growth and additional earnings through bonuses.
The predicted salary is between 24129 - 26000 £ per year.
Initial Medical Service Administrator
Join Our Team and Make a Difference!
We are currently seeking a Service Support Administrator to join our dedicated team at the Coatbridge branch, covering the whole of Scotland. If you enjoy working in a fast-paced environment and playing a key part in keeping things organised, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £24,129 per annum.
- Expected OTE: £26,000 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week), with potential for up to 48 hours in the future with an increased salary.
- Industry-Leading Training: Receive top-notch training to support our customers\’ needs.
The Service Administrator Role
This role will support the Service Centre Manager and Team Leaders to ensure the smooth running of the branch operations. Key responsibilities include:
- Planning daily service routes
- Controlling and managing service documentation
- Ensuring service routes are completed as required
- High-volume data entry using our in-house systems
- Dealing with customer enquiries by phone and email
- Producing monthly and quarterly management data
Service Support Administrator Requirements:
- Previous administrative experience with good IT skills would be preferred
- Proficient user of Microsoft Word and Excel
- Good attention to detail as you must work with a high degree of accuracy
- Ability to work using your initiative and work well in a fast-paced environment
- Demonstrate excellent customer service and communication skills
- Previous experience in a transport or logistic environment would be advantageous but not essential
- You may be required to pass a DBS check depending on the role you have applied for
- Full Manual UK Driving Licence required
Service Support Administrator Benefits:
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system – linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Overtime opportunities – potential to earn extra in overtime to meet the needs of our customers.
- Uncapped leads commission – although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Our Social Links
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
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Service Administrator employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Word and Excel. Being able to demonstrate your proficiency in these applications during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in administrative roles or customer service. Be prepared to share specific examples of how you've successfully managed tasks in a fast-paced environment, as this is crucial for the Service Administrator position.
✨Tip Number 3
Research Rentokil Initial and understand their values and mission. During your interview, express how your personal values align with theirs, especially their focus on putting 'People First'. This shows that you're not just looking for a job, but are genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during your interview about the role and the company culture. This demonstrates your enthusiasm for the position and helps you assess if it's the right fit for you. Asking about training opportunities can also show your eagerness to grow within the company.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and IT skills. Emphasise your proficiency in Microsoft Word and Excel, as well as any experience in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and customer service skills. Mention specific examples of how you've successfully managed tasks or dealt with customer enquiries in previous roles.
Highlight Relevant Experience: If you have experience in transport or logistics, be sure to mention it. Even if it's not essential, it can set you apart from other candidates. Include any relevant achievements or responsibilities that demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Administrator role.
How to prepare for a job interview at Rentokil Initial Group
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've handled, especially those involving data entry and documentation management, as these are crucial for the Service Administrator role.
✨Demonstrate Attention to Detail
Since the job requires a high degree of accuracy, be prepared to provide examples of how you've maintained attention to detail in past roles. This could include managing service routes or handling customer enquiries effectively.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Word and Excel is preferred, brush up on your skills before the interview. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous jobs.
✨Prepare for Customer Service Scenarios
Given the importance of excellent customer service in this role, think of examples where you've successfully dealt with customer enquiries or resolved issues. This will demonstrate your communication skills and ability to work well under pressure.