At a Glance
- Tasks: Ensure accurate customer billing and manage invoicing processes.
- Company: Join Rentokil Initial, a leader in the industry with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Hybrid work model with excellent training and long service recognition.
- Why this job: Make a difference in finance while enjoying a balanced work-life.
- Qualifications: Experience in billing, strong Excel skills, and teamwork abilities.
The predicted salary is between 24991 - 24991 € per year.
Join Our Team and Make a Difference! We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
- Competitive Salary Package: Start with a basic salary of £24,991 per annum.
- Benefits: Discount scheme, bonus and career opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch). Hybrid with 2 days per week in the local office (Monday and Tuesday).
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Role
As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.
Key Responsibilities
- Collation of service information required to produce customer invoices.
- Reconciliation of billed items to manual bills created in finance and billing systems.
- Creation of manual consolidated customer invoicing.
- Uploading invoices to customer portals.
- Documenting billing processes per customer and maintenance of a billing information library.
- Dealing with customer and business queries relating to invoices produced.
- Posting invoices and credits to finance systems.
- Maintenance of detailed billing schedules.
- Liaison with service technicians to collate billing information.
- Highlight and elevate process gaps and suggest solutions.
- Manage daily workloads in relation to the SLAs in place.
- Maintain a high level of accuracy whilst meeting strict deadlines.
- Develop good relationships with all business and external stakeholders.
- Works with the business front line to improve the quality of information.
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables.
- Participates in daily meetings and shares ideas and issues.
- Uses experience to solve current problems.
Requirements
- Previous experience working in a billing environment.
- Experience of using Microsoft Excel formulas.
- Good interpersonal and teamwork skills.
- Knowledge of billing governance.
- Be able to motivate self.
- Be professional and positive.
- Financial accounting knowledge.
Benefits
- Additional opportunities to earn more with regular bonus.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator employer: Rentokil Initial Group
At Rentokil Initial, we pride ourselves on being an excellent employer, offering a competitive salary package and a range of benefits including a relocation package for those moving to Dudley. Our supportive work culture promotes work-life balance with hybrid working options, industry-leading training, and numerous opportunities for career advancement, making it an ideal place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Manual Billing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with current employees at Rentokil Initial. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for billing roles. Practice your answers and think of examples from your past experience that showcase your skills in finance and customer service. We want to see how you shine!
✨Tip Number 3
Show off your Excel skills! Since this role requires knowledge of Microsoft Excel, brush up on your formulas and be ready to demonstrate your proficiency during the interview. We love candidates who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Rentokil Initial.
We think you need these skills to ace Manual Billing Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Administrator role. Highlight your experience in finance and customer service, and don’t forget to mention any relevant skills like Excel proficiency!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Rentokil Initial. Share specific examples of how you've tackled billing challenges in the past.
Showcase Your Team Spirit:We love a good team player! In your application, mention experiences where you’ve collaborated with others to achieve goals. This will show us you’re ready to contribute positively to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Rentokil Initial Group
✨Know Your Numbers
Brush up on your financial knowledge, especially around billing processes and invoicing. Be ready to discuss your experience with Microsoft Excel formulas, as this will likely come up during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Rentokil Initial values strong interpersonal skills, so be ready to demonstrate how you handle queries and build relationships.
✨Understand the Role
Familiarise yourself with the key responsibilities listed in the job description. Think about how your past experiences align with these tasks, particularly around collation of service information and reconciliation of invoices.
✨Be Solution-Oriented
During the interview, highlight your ability to identify process gaps and suggest improvements. Rentokil Initial appreciates proactive problem solvers, so come prepared with ideas on how you can contribute to enhancing their billing processes.
