Rentokil Initial Billing Administrator Join Our Team and Make a Difference! 
We are currently seeking a Manual Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?- Competitive Salary Package: Start with a basic salary of £24,991 per annum.
- Benefits: Discount scheme, bonus and career opportunities
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, 6 month contract, Monday to Friday (37.5 hours a week, 1 hour lunch) Hybrid with 2 days per week in the local office (Monday and Tuesday)
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.
Key Responsibilities:- Collation of service information required to produce customer invoices
- Reconciliation of billed items to manual bills created in finance and billing systems
- Creation of manual consolidated customer invoicing
- Uploading invoices to customer portalsDocumenting billing processes per customer and maintenance of a billing information library
- Dealing with customer and business queries relating to invoices produced
- Posting invoices and credits to finance systems
- Maintenance of detailed billing schedules
- Liaison with service technicians to collate billing information
- Highlight and elevate process gaps and suggest solutions
- Manage daily workloads in relation to the SLA's in place
- Maintain a high level of accuracy whilst meeting strict deadlines
- Develop good relationships with all business and external stakeholders.
- Works with the business front line to improve the quality of information
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
- Participates in daily meetings and shares ideas and issues
- Uses experience to solve current problems
- Previous experience working in a billing environment
- Experience of using Microsoft excel formulas
- Good interpersonal and teamwork skills
- Knowledge of billing governance
- Be able to motivate self
- Be professional and positive
- Financial accounting knowledge
- Additional opportunities to earn more with regular bonus.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
