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- Tasks: Ensure accurate customer billing and provide excellent service in a dynamic finance environment.
- Company: Join Rentokil Initial, a global leader in business services with a people-first approach.
- Benefits: Competitive salary, bonuses, discounts, and career development opportunities.
- Why this job: Make a real impact while enjoying a supportive and collaborative workplace.
- Qualifications: Experience in billing, strong Excel skills, and a positive attitude.
- Other info: Hybrid work model with industry-leading training and long-term career growth.
The predicted salary is between 23992 - 23992 ÂŁ per year.
Join Our Team and Make a Difference! We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
- Competitive Salary Package: Start with a basic salary of ÂŁ23,992 per annum.
- Benefits: Discount scheme, bonus and career opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to ÂŁ5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch) Hybrid with 2 days per week in the local office.
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Role
As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.
Key Responsibilities:
- Collation of service information required to produce customer invoices.
- Reconciliation of billed items to manual bills created in finance and billing systems.
- Creation of manual consolidated customer invoicing.
- Uploading invoices to customer portals.
- Documenting billing processes per customer and maintenance of a billing information library.
- Dealing with customer and business queries relating to invoices produced.
- Posting invoices and credits to finance systems.
- Maintenance of detailed billing schedules.
- Liaison with service technicians to collate billing information.
- Highlight and escalate process gaps and suggest solutions.
- Manage daily workloads in relation to the SLA’s in place.
- Maintain a high level of accuracy whilst meeting strict deadlines.
- Develop good relationships with all business and external stakeholders.
- Works with the business front line to improve the quality of information.
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables.
- Participates in daily meetings and shares ideas and issues.
- Uses experience to solve current problems.
Requirements
- Previous experience working in a billing environment.
- Experience of using Microsoft Excel formulas.
- Good interpersonal and teamwork skills.
- Knowledge of billing governance.
- Be able to motivate self.
- Be professional and positive.
- Financial accounting knowledge.
Benefits
- Additional opportunities to earn more with regular bonus.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to ÂŁ1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First” Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator in Dudley employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manual Billing Administrator in Dudley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rentokil Initial. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to billing and finance. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need a bit of extra practice!
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with Microsoft Excel and any relevant billing systems. Be ready to discuss how you've used these tools to improve processes or solve problems in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Billing Administrator role!
We think you need these skills to ace Manual Billing Administrator in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administrator role. Highlight your experience in finance and customer service, and don’t forget to mention any relevant skills like Microsoft Excel proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role at Rentokil Initial and how your background makes you a perfect fit for the team.
Showcase Your Teamwork Skills: Since this role involves liaising with various stakeholders, be sure to include examples of how you've successfully worked in teams before. We love seeing candidates who can collaborate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Rentokil Initial Group
✨Know Your Numbers
As a Manual Billing Administrator, you'll be dealing with invoices and financial data. Brush up on your financial accounting knowledge and be ready to discuss how you've handled billing processes in the past. Familiarise yourself with common Excel formulas that are relevant to billing tasks.
✨Showcase Your Customer Service Skills
This role requires excellent customer service skills. Prepare examples of how you've successfully resolved customer queries or improved client relationships in previous roles. Highlight your ability to maintain professionalism and positivity, even under pressure.
✨Understand the Role's Responsibilities
Make sure you thoroughly understand the key responsibilities listed in the job description. Be prepared to discuss how you would manage daily workloads, maintain accuracy, and meet strict deadlines. Think about specific strategies you would use to collate service information and reconcile billed items.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
