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- Tasks: Manage global IT infrastructure and support business services daily.
- Company: Join Rentokil Initial, a leader in innovative infrastructure solutions.
- Benefits: Enjoy hybrid working, competitive salary, and 23 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team solving real-world infrastructure challenges.
- Qualifications: Passion for tech, analytical skills, and experience with infrastructure systems.
- Other info: Inclusive workplace that values diversity and encourages authentic applications.
The predicted salary is between 30000 - 42000 £ per year.
Day to day management of global IT infrastructure services underpinning our business services and providing global infrastructure operations support to the Rentokil Initial businesses. Operating within the Rentokil Initial IT Service Management (ITSM) Framework, the GOCC is responsible for the analysis, investigation and resolution of global infrastructure incidents and problems.
Responsibilities
- Operates and manage storage and Virtual (VMware) infrastructure to underpin delivery of the hosted services.
- Monitor the estate and ensure proactive measures are taken to ensure high availability of services.
- Carries out incident management using the Service Now tool.
- Installs or removes hardware and/or software, and associated connections, using supplied installation instructions and tools. Documents results in accordance with agreed procedures.
- Contributes, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirms the correct working of installations.
- Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks.
- Carries out agreed operational procedures, including network configuration, installation and maintenance.
- Uses network management tools to collect and report on network load and performance statistics.
- Contributes to the implementation of maintenance and installation work.
- Uses standard procedures and tools to carry out defined system backups, restoring data where necessary.
- Identifies operational problems and contributes to their resolution.
- Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
- Carries out documented configuration for allocation of storage, installation & maintenance of storage system as per the agreed operational procedure.
- Identifies operational problems and contributes to their resolution.
Desired experience
- Demonstrates a passion for world class infrastructure technology operations.
- Demonstrates excellent analytical problem solving abilities.
- Monitoring of a medium to large scale infrastructure environment.
- Ability to install, configure and maintain infrastructure systems and solutions to specification.
- Excellent attention to detail when performing tasks and add extra value to complete tasks to a high standard.
- Basic knowledge of one or more of the following products/solutions:
- Hypervisor - VMware vSphere
- Storage - vSAN
- Recovery Services - Veeam and Zerto
- Platforms - Windows Server and Linux Red Hat
- End User Compute - Citrix XenApp
- Networking Fundamentals - Cisco Technologies (Switches, Firewalls or Routers), SD-WAN, Aruba Networks
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Infrastructure Operations Control Centre Administrator in Dudley employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Operations Control Centre Administrator in Dudley
✨Tip Number 1
Get to know the company inside out! Research Rentokil Initial's values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to infrastructure operations. Think about how your skills align with the job description and be ready to share specific examples of your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Rentokil Initial family.
We think you need these skills to ace Infrastructure Operations Control Centre Administrator in Dudley
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for infrastructure technology shine through in your application. We want to see how much you care about the role and the impact you can make!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience with VMware, storage solutions, and incident management. We love seeing how your skills match our needs!
Be Clear and Concise: When detailing your experience, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what you've achieved in previous roles.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Rentokil Initial Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware, Veeam, and Cisco technologies. Be ready to discuss how you've used these tools in past roles or projects. Showing that you can install, configure, and maintain infrastructure systems will definitely impress.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled operational problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your analytical abilities and show that you can contribute to resolving issues effectively.
✨Familiarise Yourself with Service Now
Since incident management using Service Now is a key part of the role, it’s a good idea to familiarise yourself with this tool. If you have experience with it, be ready to discuss how you’ve used it to manage incidents and improve service delivery.
✨Show Your Passion for Infrastructure Operations
Let your enthusiasm for world-class infrastructure technology shine through during the interview. Talk about any relevant projects or experiences that fuelled your passion. Employers love candidates who are genuinely excited about their field!
