At a Glance
- Tasks: Manage global IT infrastructure and support operations for Rentokil Initial.
- Company: Join a leading company committed to diversity and innovation.
- Benefits: Enjoy competitive salary, hybrid working, and 23 days holiday plus bank holidays.
- Other info: Inclusive workplace that values your unique background and experiences.
- Why this job: Make an impact in a dynamic environment with cutting-edge technology.
- Qualifications: Passion for infrastructure tech and strong analytical problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Day to day management of global IT infrastructure services underpinning our business services and providing global infrastructure operations support to the Rentokil Initial businesses. Operating within the Rentokil Initial IT Service Management (ITSM) Framework, the GOCC is responsible for the analysis, investigation and resolution of global infrastructure incidents and problems.
Responsibilities
- Operates and manage storage and Virtual (VMware) infrastructure to underpin delivery of the hosted services.
- Monitor the estate and ensure proactive measures are taken to ensure high availability of services.
- Carry out incident management using the Service Now tool.
- Installs or removes hardware and/or software, and associated connections, using supplied installation instructions and tools. Documents results in accordance with agreed procedures.
- Contributes, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirms the correct working of installations.
- Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks.
- Carries out agreed operational procedures, including network configuration, installation and maintenance.
- Uses network management tools to collect and report on network load and performance statistics.
- Contributes to the implementation of maintenance and installation work.
- Uses standard procedures and tools to carry out defined system backups, restoring data where necessary.
- Identifies operational problems and contributes to their resolution.
- Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
- Carries out documented configuration for allocation of storage, installation & maintenance of storage system as per the agreed operational procedure.
- Identifies operational problems and contributes to their resolution.
Requirements
- Demonstrates a passion for world class infrastructure technology operations.
- Demonstrates excellent analytical problem solving abilities.
- Monitoring of a medium to large scale infrastructure environment.
- Ability to install, configure and maintain infrastructure systems and solutions to specification.
- Excellent attention to detail when performing tasks and add extra value to complete tasks to a high standard.
- Basic knowledge of one or more of the following products/solutions:
- Hypervisor - VMware vSphere
- Storage - vSAN
- Recovery Services - Veeam and Zerto
- Platforms - Windows Server and Linux Red Hat
- End User Compute - Citrix XenApp
- Networking Fundamentals - Cisco Technologies (Switches, Firewalls or Routers), SD-WAN, Aruba Networks
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Global Infrastructure OCC Analyst (Hiring Immediately) in Dudley employer: Rentokil Initial Group
Rentokil Initial is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, hybrid working options, and a comprehensive benefits package including healthcare and an Employee Assistance Programme. Our inclusive work culture celebrates diversity, ensuring that every team member feels valued and empowered to contribute their unique perspectives, making it a rewarding environment for those passionate about global IT infrastructure operations.
StudySmarter Expert Advice🤫
We think this is how you could land Global Infrastructure OCC Analyst (Hiring Immediately) in Dudley
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT infrastructure. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your passion for technology! During interviews, share specific examples of how you've tackled infrastructure challenges in the past. This will demonstrate your analytical abilities and commitment to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Rentokil Initial.
We think you need these skills to ace Global Infrastructure OCC Analyst (Hiring Immediately) in Dudley
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for global infrastructure technology! Share specific examples of how you've engaged with similar systems or projects in the past. This will help us understand your genuine interest in the role.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Use keywords from the job description, like VMware, incident management, and network configuration, to show that you’re a perfect fit for the position.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your sentences are easy to read. This will help us quickly grasp your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Rentokil Initial Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware, vSAN, and the other technologies mentioned in the job description. Be ready to discuss how you've used these tools in past roles or projects. Showing that you can talk confidently about your experience will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled infrastructure incidents or problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your analytical abilities and how you approach challenges.
✨Familiarise Yourself with Service Now
Since incident management using Service Now is a key part of the role, it’s a good idea to familiarise yourself with this tool if you haven't already. Even if you haven’t used it before, understanding its purpose and functionality will show your proactive attitude and readiness to learn.
✨Show Your Passion for Infrastructure
Let your enthusiasm for world-class infrastructure technology shine through during the interview. Talk about any personal projects or interests related to IT infrastructure. This will help you connect with the interviewers and demonstrate that you're genuinely excited about the role.
