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For Companies At a Glance
- Tasks: Join our team to provide top-notch customer service and manage data entry for contracts.
- Company: Rentokil Initial, a global leader in business services with a focus on people and innovation.
- Benefits: Competitive salary, bonus schemes, private healthcare, and exciting discounts from over 3,000 retailers.
- Why this job: Make a real difference in a fast-paced environment while developing your career.
- Qualifications: Previous admin experience, strong IT skills, and excellent communication abilities.
- Other info: Enjoy industry-leading training and opportunities for career progression.
The predicted salary is between 24005 - 25500 ÂŁ per year.
Join Our Team and Make a Difference
We are currently seeking a Customer Service Administrator to join our dedicated team at the Morecambe branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of ÂŁ24,005 per annum
- Expected OTE: ÂŁ25,500 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards, bonus scheme and progression opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to ÂŁ5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week)
- Industry-Leading Training: Receive top-notch training to support our customers\’ needs.
The Customer Service Administrator Role
As a Customer Service Administrator, you will be a key member of our Administration Team providing accurate data entry for legal contracts. Key responsibilities include:
- Data entry of contracts for our sales team
- Inputting information into our internal systems and databases
- Assisting with queries from colleagues
- Updating information as and when required
- Working towards and achieving set targets in line with company structure
- Building strong relationships with management, colleagues and internal customers to ensure excellent service levels at all times
Requirements
Customer Service Administrator Requirements:
- Previous administrative experience with good IT skills
- Good attention to detail as you must work with a high degree of accuracy
- Ability to work using your own initiative and be a good team player
- Ability to work well in a fast-paced environment
- Excellent customer service and communication skills
- You may be required to pass a DBS check depending on the role you have applied for
Benefits
Customer Service Administrator Benefits:
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system – linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Uncapped leads commission – although this isn\’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting \”People First\”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world\’s leading commercial pest control services provider, Initial is the world\’s leading commercial hygiene services provider, and Ambius is the world\’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Our Social Links
Website
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Keywords: Customer Service Administrator, Rentokil Initial, Rentokil, Initial, Pest Control, Hygiene Services, Ambius, Plants, Scenting, Administration, Admin, Data Entry, Customer Service, Full-time, Permanent
Customer Service Administrator employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research Rentokil and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Rentokil family.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your previous administrative experience and any relevant IT skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your skills align with our fast-paced environment. Let us know why you’d be a great fit for Rentokil!
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure to proofread your application. Typos or errors can give the wrong impression. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Rentokil family!
How to prepare for a job interview at Rentokil Initial Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like data entry and assisting with queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, be prepared to share specific examples of how you've provided excellent service in the past. Think of situations where you resolved issues or built strong relationships with customers. This will highlight your ability to thrive in a fast-paced environment.
✨Demonstrate Attention to Detail
Given the importance of accuracy in data entry, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to double-check your entries. This will reassure them that you can handle the responsibilities of the role effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows that you’re not just interested in the job, but also in growing within the company and contributing to its success.