At a Glance
- Tasks: Drive and deliver exceptional customer service while solving problems on the go.
- Company: Join Rentokil Initial, a forward-thinking company with a focus on innovation.
- Benefits: Enjoy a competitive salary, company vehicle, and generous annual leave.
- Other info: Dynamic role with opportunities for progression and a supportive team environment.
- Why this job: Make a real difference in customers' lives while enjoying flexibility and growth.
- Qualifications: Full clean driving licence and a passion for excellent customer service.
The predicted salary is between 29350 - 32500 £ per year.
- Position: Service Driver/ Customer Delivery Representative
- A day in the life of an Initial Customer Delivery Representative
Your working day starts at home, and finishes at home.
Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution.
Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.
Essential Duties & Responsibilities
- Drive and deliver all customer service requests in a professional and appropriate manner.
- Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
- Ensure all stock and services supplied to the customer are suitable and appropriate.
- Contribute to route solutions for new customer service requirements.
- Adhere to company Health and Safety policies.
- Ensure the customers’ expectations are always met or exceeded.
Qualifications
- To be considered for the
- Customer Delivery Representative position you will ideally have the following;
- A full clean Irish/ EU Driving License.
- Ability to work and prioritise workload within deadlines.
- Excellent communication skills both written and verbal.
- Strong commitment to delivering excellent customer service.
- Good eye for detail with a high level of accuracy.
- Ability to use own initiative and have a positive ‘can do’ attitude.
Benefits
- A competitive salary package
- Company Vehicle & fuel card
- Long Service Awards
- Uniforms and Equipment
- Progression Opportunities
- 4 weeks annual leave increasing to 5 weeks
- Additional variable pay opportunity through the introduction of new business
- On call allowance
- Access to Company pension
- Refer a Friend bonus
- Trust Pilot reward
- Employee Assistance Programme
- Cycle to Work Scheme
- Life Assurance
If you would like the chance to work in this exciting role for an innovative company, please apply.
For more information on the Rentokil Initial family, please call us on +353 45 850 710 or visit our website https://www. rentokil-initial. com
Rentokil Initial is an equal opportunities employer and is committed to creating a diverse working environment. To find out how we process your data, view our privacy policy here.
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