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- Tasks: Provide support for Microsoft Dynamics NAV and Business Central, helping users and improving systems.
- Company: Join Rentokil Initial, a diverse and inclusive company that values every individual.
- Benefits: Enjoy competitive salary, hybrid working, 23 days holiday, and healthcare perks.
- Why this job: Make a real impact by supporting key projects and enhancing user experiences.
- Qualifications: Knowledge of Dynamics NAV/Business Central and strong communication skills are essential.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Provide Functional and Analysis Support for Microsoft Dynamics NAV / Microsoft Dynamics 365 Business Central.
Responsibilities:
- Provide 2nd and 3rd line Support for the NAV and Business Central systems.
- Contribute to end-user training including development of system documentation and training materials.
- Work closely with the Application Support Manager on projects and continuous improvement.
- Contribute in the data migration and data mapping for Business Central projects.
- Form part of project teams delivering key projects in line with the business strategy, including support in training, UAT and go live.
- Establish and maintain relationships with stakeholders and their teams in order to understand the needs of the individual functions and the organisation as a whole.
- Assist with the document and centralise training notes.
- Assist in defining and documenting testing of agreed changes.
- Primary contact for Key report queries.
Essential:
- Dynamics NAV / Business Central knowledge (Microsoft Dynamics NAV 2013/2016, Microsoft Dynamics 365 Business Central), specifically Finance Management, Fixed Assets, Inventory Management and Purchasing modules.
- Experience with supporting end-users with queries and issues.
- Written skills with the ability to produce coherent, accurate and articulate documentation.
- Experience on NAV / Business Central implementations.
- Demonstrates high integrity.
- Ability to deliver results.
- Manages self, remaining calm, focused and optimistic.
- Capable of managing multiple assignments simultaneously within agreed timescales.
Desirable:
- Jet Report experience.
- Experience in supporting Business Central SaaS.
- Continia experience.
- Previous experience of working in a service industry.
- Previous Experience of Application Support.
- An understanding of the complexities associated with a large business environment.
Benefits:
- Competitive salary and bonus scheme.
- Hybrid working.
- Rentokil Initial Reward Scheme.
- 23 days holiday, plus 8 bank holidays.
- Employee Assistance Programme.
- Death in service benefit.
- Healthcare.
- Free parking.
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything.
Business Central Application Support in Crawley employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central Application Support in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics NAV or Business Central. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your Dynamics NAV and Business Central knowledge. Be ready to discuss specific modules like Finance Management and Inventory Management, and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Showcase your documentation skills! Bring along samples of training materials or system documentation you've created. This will demonstrate your ability to communicate complex information clearly, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Rentokil Initial.
We think you need these skills to ace Business Central Application Support in Crawley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Microsoft Dynamics NAV and Business Central. We want to see how your skills align with the role, so don’t hold back on showcasing your knowledge in finance management, inventory management, and any other relevant areas.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documentation, so make sure your application reflects that. Use bullet points if needed to make it easy for us to read through your qualifications.
Tailor Your Application: Don’t just send a generic application! Tailor your cover letter and CV to match the job description. Mention specific projects or experiences that relate to the responsibilities listed, like your involvement in data migration or user training.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Rentokil Initial Group
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics NAV and Business Central. Familiarise yourself with the specific modules mentioned in the job description, like Finance Management and Inventory Management. This will help you answer technical questions confidently.
✨Showcase Your Support Skills
Prepare examples of how you've provided 2nd and 3rd line support in previous roles. Think about specific challenges you faced and how you resolved them. This will demonstrate your problem-solving abilities and experience in application support.
✨Communicate Clearly
Since you'll be involved in training and documentation, practice articulating complex concepts in simple terms. You might even want to prepare a brief explanation of a past project where you created training materials or documentation.
✨Build Relationships
Be ready to discuss how you've established relationships with stakeholders in the past. Think of examples where understanding their needs led to successful outcomes. This shows that you can collaborate effectively within a team and contribute to continuous improvement.