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For Companies At a Glance
- Tasks: Support the Contracts Manager and assist with customer service and technician management.
- Company: Join Rentokil Initial, a global leader in pest control and hygiene services.
- Benefits: Enjoy competitive salary, bonuses, remote work options, and extensive employee perks.
- Why this job: Be part of a dynamic team, receive industry-leading training, and make a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and attention to detail!
- Other info: Potential relocation package available for those moving over 2 hours away.
The predicted salary is between 20800 - 25800 £ per year.
Peter Cox Property Care
Contracts Assistant
Join Our Team and Make a Difference!
We are currently seeking a Contracts Assistant to join our dedicated team at the Rosyth branch. If you enjoy working in a fast-paced environment and playing a key part in keeping things organised, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £25,826 per annum.
- Bonus scheme available, based on branch profits.
- Benefits: RI Rewards.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (40hr week), with potential for up to 48 hours in the future with an increased salary.
- Industry-Leading Training: Receive top-notch training to support our customers\’ needs.
The Contracts Assistant Role
As a Contracts Assistant, you will support the Contracts Manager in the day-to-day management of Technicians and the customer service team within the branch. Key responsibilities include:
- Speaking to customers, answering their questions and resolving any issues
- Organising and planning subcontractors activities
- Managing Technician\’s daily activities
- Keeping relevant systems and records up to date
- Undertaking any additional duties as required
Contracts Assistant Requirements
- Previous administrative experience with good IT skills would be preferred but is not essential as training will be provided
- Good attention to detail as you must work with a high degree of accuracy
- Ability to work using your initiative and work well in a fast-paced environment
- Work well within a team
- Demonstrate excellent customer service and communication skills
- You may be required to pass a DBS check depending on the role you have applied for
Contracts Assistant Benefits
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system – linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Overtime opportunities – potential to earn extra in overtime to meet the needs of our customers.
- Leads commission – although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data, view our careers privacy policy here.
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Contracts Assistant employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Contracts Assistant. Understanding how to manage Technicians' daily activities and customer interactions will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed tasks or projects in a fast-paced environment. This will highlight your ability to thrive under pressure, which is crucial for this position.
✨Tip Number 3
Research Rentokil Initial's values and mission. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your customer service experience. Since the role involves direct interaction with customers, having specific examples ready will demonstrate your communication skills and ability to resolve issues effectively.
We think you need these skills to ace Contracts Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Contracts Assistant position. Tailor your application to highlight relevant skills and experiences that align with these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, IT skills, and any customer service roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and ability to work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Contracts Assistant position. Be sure to convey your ability to work well within a team and your commitment to excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Rentokil Initial Group
✨Showcase Your Organisational Skills
As a Contracts Assistant, you'll need to demonstrate your ability to keep things organised. Prepare examples from your past experiences where you successfully managed tasks or projects, highlighting your attention to detail and planning skills.
✨Emphasise Customer Service Experience
Since the role involves speaking to customers and resolving issues, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to help a customer, showcasing your communication skills and problem-solving abilities.
✨Demonstrate Initiative in Fast-Paced Environments
The job requires working well under pressure. Think of examples where you've had to take initiative in a busy setting. This will show that you can handle the demands of the role and adapt quickly to changing situations.
✨Prepare for Questions on Teamwork
Collaboration is key in this position. Be prepared to discuss how you've worked effectively within a team. Highlight your ability to support colleagues and contribute positively to group dynamics, as this will resonate well with the hiring managers.
