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For Companies At a Glance
- Tasks: Make outbound calls to generate business and support sales growth.
- Company: Join Rentokil Initial, a global leader in pest control and hygiene services.
- Benefits: Competitive salary, bonus schemes, and exciting discounts from over 3,000 retailers.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in sales or contact centre preferred; strong communication skills required.
- Other info: Enjoy industry-leading training and excellent career progression opportunities.
The predicted salary is between 19124 - 28686 £ per year.
Join Our Team and Make a Difference! We are currently seeking a Telesales Consultant to join our dedicated team at the Birmingham branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £23905 per annum. Expected OTE: £25000 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards, bonus scheme and progression opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week).
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Telesales Consultant Role
The purpose of this role is to handle customer enquiries and support the business in increasing sales volumes. You will be making appointments to new customers for our field-based sales executives.
Key responsibilities:
- Using outbound calls to generate and convert business for new and existing customers.
- Increasing the productivity of sales in your geographical area.
- Answering incoming queries and informing relevant parties.
- Increasing conversion of sales against marketing-driven campaigns.
- Attending and participating in monthly sales meetings.
Telesales Consultant Requirements
- Previous experience working in a contact centre or sales environment would be preferred.
- Excellent customer service and communication skills.
- Self-motivated and target-driven.
- Good IT skills.
- Ability to work well in a fast-paced environment.
- You may be required to pass a DBS check depending on the role you have applied for.
Telesales Consultant Benefits
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Telesales Agent in Birmingham employer: Rentokil Initial Group
Contact Detail:
Rentokil Initial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rentokil Initial. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to the Telesales Consultant role.
✨Tip Number 3
Show off your skills! During the interview, highlight your customer service and communication skills. Share specific examples of how you've successfully handled customer enquiries or increased sales in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telesales Agent in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales Consultant role. Highlight any relevant experience in sales or customer service, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Rentokil Initial and how your skills align with the job. Keep it concise but engaging – we love a bit of personality!
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just duties. Did you exceed sales targets? Did you improve customer satisfaction? Numbers speak volumes, so let us know how you made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates about your application status directly from us. Don’t miss out on this opportunity!
How to prepare for a job interview at Rentokil Initial Group
✨Know the Company Inside Out
Before your interview, take some time to research Rentokil Initial. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Since this role is all about telesales, be prepared to discuss your previous experience in sales or contact centres. Think of specific examples where you successfully converted leads or handled customer queries, as this will demonstrate your capability in a fast-paced environment.
✨Practice Common Interview Questions
Anticipate questions related to customer service and sales techniques. Practise your responses to questions like 'How do you handle difficult customers?' or 'What strategies do you use to meet sales targets?' This will help you feel more confident during the interview.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what success looks like in this role. This shows that you're engaged and serious about the position.
