At a Glance
- Tasks: Manage billing processes and ensure accurate invoicing for customers.
- Company: Join Rentokil Initial, a leader in the industry with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Enjoy a hybrid work model and industry-leading training.
- Why this job: Be part of a dynamic team and make a real impact in finance.
- Qualifications: Experience in billing and strong Excel skills required.
The predicted salary is between 24991 - 24991 € per year.
We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Key Responsibilities
- Collation of service information required to produce customer invoices
- Reconciliation of billed items to manual bills created in finance and billing systems
- Creation of manual consolidated customer invoicing
- Uploading invoices to customer portals
- Documenting billing processes per customer and maintenance of a billing information library
- Dealing with customer and business queries relating to invoices produced
- Posting invoices and credits to finance systems
- Maintenance of detailed billing schedules
- Liaison with service technicians to collate billing information
- Highlight and escalate process gaps and suggest solutions
- Manage daily workloads in relation to the SLA's in place
- Maintain a high level of accuracy whilst meeting strict deadlines
- Develop good relationships with all business and external stakeholders
- Works with the business front line to improve the quality of information
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
- Participates in daily meetings and shares ideas and issues
- Uses experience to solve current problems
Requirements
- Previous experience working in a billing environment
- Experience of using Microsoft Excel formulas
- Good interpersonal and teamwork skills
- Knowledge of billing governance
- Be able to motivate self
- Be professional and positive
- Financial accounting knowledge
Benefits
- Competitive salary package: start with a basic salary of £24,991 per annum
- Benefits: discount scheme, bonus and career opportunities
- Relocation package: moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
- Work‑life balance: full‑time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch) hybrid with 2 days per week in the local office (Monday and Tuesday)
- Industry‑leading training: receive top‑notch training to support our customers' needs
- Additional opportunities to earn more with regular bonus
- Salary grading system – linked to performance for those keen to develop their career within our business
- Opportunity to contribute to a private healthcare scheme
- Enrolment in our company pension scheme
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Leads commission scheme available – although this isn't a sales job, we appreciate and reward you for passing on sales leads
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service
- Refer a friend – earn up to £1,000 for referring someone to work for Rentokil Initial
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator employer: Rentokil Initial Careers
Rentokil Initial is an exceptional employer, offering a competitive salary package and a supportive work culture that prioritises employee well-being and development. With industry-leading training, opportunities for career advancement, and a strong emphasis on work-life balance, our Dudley office fosters a collaborative environment where employees can thrive. Additionally, our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute their best.
StudySmarter Expert Advice🤫
We think this is how you could land Manual Billing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Rentokil Initial. A friendly chat can open doors and give you insider info about the company culture and the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to billing and finance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your Excel skills! Since the job mentions using Microsoft Excel formulas, be ready to discuss how you've used them in past roles. Maybe even bring examples of reports or analyses you've done.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Rentokil Initial.
We think you need these skills to ace Manual Billing Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in billing and finance. Use keywords from the job description to show we’re on the same page. This helps us see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about the Billing Administrator role and how your skills can help us improve our processes. Keep it friendly and professional!
Showcase Your Excel Skills:Since we value strong Excel skills, mention any specific formulas or functions you’re comfortable with. If you’ve used Excel to streamline billing processes, let us know – we love efficiency!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Rentokil Initial Careers
✨Know Your Numbers
Brush up on your financial knowledge, especially around billing processes and invoicing. Be ready to discuss your experience with Microsoft Excel formulas, as this will likely come up in the interview. Showing that you can handle numbers confidently will impress the interviewers.
✨Customer Service is Key
Since this role involves dealing with customer queries, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved customer satisfaction, and be ready to share these stories.
✨Demonstrate Team Spirit
This position requires good interpersonal skills and teamwork. Be prepared to talk about how you've collaborated with colleagues in previous roles. Highlight any experiences where you supported team members or contributed to group success, as this will show you're a great fit for their team.
✨Be Solution-Oriented
The job description mentions highlighting process gaps and suggesting solutions. Think of instances where you've identified problems and proposed effective solutions. This will demonstrate your proactive approach and problem-solving skills, which are crucial for this role.
