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- Tasks: Manage IT Change processes and ensure smooth service transitions.
- Company: Join Rentokil Initial, a diverse and inclusive workplace.
- Benefits: Enjoy hybrid working, competitive salary, and 23 days holiday.
- Why this job: Make a real impact in IT while developing your skills.
- Qualifications: Experience in IT Change Management and strong reporting skills.
- Other info: Be yourself in your application and embrace your uniqueness!
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures.
- Supporting the Global Change and Service Transition Manager to ensure the IT Change Management process operates effectively and efficiently.
- Working with other service management functions to ensure effective operation of the change and transition functions.
- The production of schedules of change for managing changes to the live environment.
- Progressing the status of changes with service departments to ensure data is current.
- Providing guidance to those involved in change management and service transition.
- Producing change management and service transition reports as required by the change and transition processes.
- Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy.
- Adhering to IT governance and controls.
Requirements
- Has experience of delivering to specific objectives in a similar role handling large quantities of data and/or reporting.
- Has experience of operating agreed, standardised processes in a large organisation.
- Has practical experience of working across teams to deliver specific objectives.
- Is competent in the use of IT Service Management and Reporting applications.
- The role holder will be familiar with:
- IT Change Management: The structured process for controlling how changes are made to IT systems and services, aiming to minimise disruptions and risks while maximising the benefits of those changes.
- Google Application suite: Competent in the use of Google applications such as docs, sheets, mail etc.
- Presentation Techniques: Methods and techniques for delivering effective presentations, either face-to-face or online.
- Report Writing Techniques: Methods and techniques for writing effective technical and business focused reports.
Benefits
- Competitive salary.
- Hybrid working.
- Rentokil Initial Reward Scheme.
- 23 days holiday, plus 8 bank holidays.
- Employee Assistance Programme.
- Death in service benefit.
- Healthcare.
- Free parking.
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
ITSM Change Analyst employer: Rentokil Initial Careers
Contact Detail:
Rentokil Initial Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Change Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT Change Management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with ITSM processes and reporting. This can really set you apart during interviews and demonstrate your hands-on knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ITSM Change Analyst
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the ITSM Change Analyst role shine through. We want to see your genuine interest in the position and how you can contribute to our team!
Tailor Your Experience: Make sure to highlight your relevant experience in change management and service transition. We love seeing how your past roles align with what we're looking for, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rentokil Initial Careers
✨Know Your Change Management Stuff
Make sure you brush up on IT Change Management principles. Understand how changes are controlled and the importance of minimising disruptions. Be ready to discuss your experience with managing changes and how you've ensured smooth transitions in past roles.
✨Get Familiar with Google Apps
Since you'll be using Google applications like Docs and Sheets, it’s a good idea to showcase your proficiency. Prepare to talk about how you've used these tools for reporting or presentations in previous jobs. Maybe even bring a sample report to demonstrate your skills!
✨Showcase Your Teamwork Skills
This role involves working across teams, so be prepared to share examples of how you've collaborated effectively in the past. Highlight any specific objectives you achieved as part of a team and how you navigated challenges together.
✨Prepare for Reporting Questions
Since producing reports is part of the job, think about the techniques you've used for effective report writing. Be ready to discuss how you ensure data accuracy and clarity in your reports, and maybe even mention a time when your reporting made a significant impact.
