At a Glance
- Tasks: Ensure accurate customer billing and manage invoicing processes.
- Company: Join Rentokil Initial, a leader in the industry with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Hybrid work model and industry-leading training provided.
- Why this job: Make an impact in finance while enjoying a flexible work-life balance.
- Qualifications: Experience in billing, strong Excel skills, and a positive attitude.
The predicted salary is between 24991 - 24991 £ per year.
We are currently seeking a Manual Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you.
Why Join Rentokil Initial?
- Competitive Salary Package: Start with a basic salary of £24,991 per annum
- Benefits: Discount scheme, bonus and career opportunities
- Relocation Package: Up to £5,000 to help you settle in if moving from more than two hours away
- Work‑Life Balance: Full‑time, 6‑month contract, Monday to Friday (37.5 hours a week, 1 hour lunch) with hybrid work – 2 days per week in the local office (Monday and Tuesday)
- Industry‑Leading Training: Receive top‑notch training to support our customers' needs
The Role
As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.
Key Responsibilities
- Collation of service information required to produce customer invoices
- Reconciliation of billed items to manual bills created in finance and billing systems
- Creation of manual consolidated customer invoicing
- Uploading invoices to customer portals
- Documenting billing processes per customer and maintenance of a billing information library
- Dealing with customer and business queries relating to invoices produced
- Posting invoices and credits to finance systems
- Maintenance of detailed billing schedules
- Liaison with service technicians to collate billing information
- Highlight and escalates process gaps and suggest solutions
- Manage daily workloads in relation to the SLA's in place
- Maintain a high level of accuracy whilst meeting strict deadlines
- Develop good relationships with all business and external stakeholders
- Works with the business front line to improve the quality of information
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
- Participates in daily meetings and shares ideas and issues
- Uses experience to solve current problems
Requirements
- Previous experience working in a billing environment
- Experience of using Microsoft Excel formulas
- Good interpersonal and teamwork skills
- Knowledge of billing governance
- Be able to motivate self
- Be professional and positive
- Financial accounting knowledge
Benefits
- Additional opportunities to earn more with regular bonus
- Salary grading system – linked to performance for those keen to develop their career within our business
- Opportunity to contribute to a Private Healthcare scheme
- Enrolment in our company pension scheme
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Leads Commission scheme available – although this isn't a sales job, we appreciate and reward you for passing on sales leads
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator - FTC in Dudley employer: Rentokil Initial Careers
Rentokil Initial is an exceptional employer, offering a competitive salary package and a range of benefits including a relocation package, hybrid work options, and industry-leading training. Our supportive work culture fosters employee growth through performance-linked salary grading and opportunities for bonuses, while our commitment to diversity ensures a welcoming environment for all. Join us in Dudley and be part of a team that values your contributions and prioritises your well-being.
